Job Overview
We want to add a dedicated, positive and experienced Shift Manager to the team here at The White Lion. The ideal candidate will possess strong leadership skills and a passion for exceptional service, plus an ability to work alongside the publican to deliver the pub vision. As a Shift Manager, you will be responsible for ensuring that all team members are motivated, performing their role to the best of their ability and a with a smile on their face! This role requires a hands-on approach, with the ability to assist in various areas including monitoring food standards, bartending, and being a host to all of our guests.
Duties
1. Supervise and coordinate the activities of staff during shifts to ensure smooth operations.
2. Overview food preparation and service, ensuring adherence to food safety guidelines and dish specifications.
3. Provide leadership and support to team members, fostering a positive work environment.
4. Handle customer inquiries and complaints with professionalism and hospitality.
5. Monitor inventory levels and assist with ordering supplies as needed.
6. Train new staff on operational procedures, kitchen practices, and customer service standards.
7. Ensure cleanliness and organisation of the kitchen and dining areas.
8. Collaborate with management to implement strategies for improving service efficiency.
Experience
1. Previous experience in a supervisory role within the hospitality industry is essential.
2. A background or knowledge of food preparation and delivery of dish specifications.
3. Familiarity with food safety regulations and best practices is required.
4. Experience in bartending and guest relations.
5. Strong leadership qualities with the ability to motivate and guide a team effectively.
6. Excellent communication skills, both verbal and written, are necessary for this role.
7. A proactive approach to problem-solving with the ability to remain calm under pressure.
If you are passionate about hospitality and have the skills to lead a dynamic team, we encourage you to apply for this exciting opportunity to join the White Lion team!
Job Types: Full-time, Part-time, Permanent
Pay: £12.00-£13.30 per hour
Expected hours: 30 – 40 per week
Additional pay:
* Tips
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
Schedule:
* Day shift
* Night shift
* Weekend availability
Ability to commute/relocate:
* Dunstable LU6 1RS: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Supervising experience: 1 year (preferred)
* Hospitality management: 1 year (preferred)
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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