Job Title: Patient Advisor
We are seeking a skilled Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring our patients receive outstanding clinical outcomes.
Key Responsibilities:
* Build strong relationships with patients through regular communication prior to and following their treatment
* Assist in patient consultations, scanning eyes using state-of-the-art equipment as part of a full health check, and introducing patients to their optometrist
* Schedule treatment dates and discuss finance options with patients
* Maintain accurate patient records
About Us:
At Optical Express, we pride ourselves on delivering exceptional patient care and striving for excellence in everything we do. Our team is committed to a culture of care, trust, and integrity, extending to our local communities through charitable and environmental projects.
Benefits:
* State-of-the-art working environments
* 29 days annual leave
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Ongoing training and development opportunities
* Pension scheme
Requirements:
* Passion for providing world-class customer service
* Strong organisational skills
* Clear and articulate communication skills
* Motivation and drive to succeed
Salary: £24,000 per annum + Bonus. Estimated salary based on location and industry standards.