Job description
Overview
Infinity Employment are seeking a Transport Team Manager to join a team of experts specialising in pallet network transport, general haulage, warehousing, 3PL and fulfilment. You will be responsible for the pallet network and logistics operations, ensuring smooth coordination of transport requirements for customers and third parties. Continual development of the department by implementing new technologies and procedures. Be the first point of contact for customers, network depots and drivers ensuring exceptional customer service at all times. Training provided to progress to Transport Manager.
Responsibilities
* Manage and coordinate pallet network operations
* Plan and control logistics for client requirements
* Utilise IT systems to book and track transport efficiently
* Solve real-time logistics issues to maintain customer satisfaction
* Ensure legal compliance with tachograph legislation
* Maximise vehicle and driver utilisation
* Communicate with customers daily and monitor KPI status
* KPI Reporting to senior management and directors
* Address queries from all network depots and drivers promptly
* Complete all administration tasks within expected time frames, including Insurance Claims and CORs
* Communicate effectively with Warehouse and Office teams
* Develop new procedures to improve internal administration efficiencies
* Build relationships with all member depots
* Manage, mentor, and develop the Pallet Network Planner
* Attend Regional and National meetings and Award Events
* Liaise daily with the Network Planner for effective resource planning
* Provide daily updates to the Transport Manager on performance and developments
* Use forklift on Saturday shift and other occasional times (training provided)
* Complete tasks as set out on a daily/weekly basis
* Ensure Transport is presented positively
* Comply with all company systems, procedures, and work practices
* Maintain confidentiality regarding company and client information
* Support the needs of the business as a proactive employee
Skills
* Pallet network-specific operations and HGV Driver/Staff management
* Good verbal and written communication skills; computer literate including Outlook and Internet-based systems
* Commitment to maintaining safety standards and a healthy work environment
* Driving Licence (Cat B car) and geographical knowledge, especially of local areas
Hours:
Monday - Friday 09:30-19:30 (Normally 18:00 finish) Must be flexible for 19:30 finish if needed.
Occasional Saturday AM - one in three.
Job Types: Full-time, Permanent
Pay: £33,000.00-£35,000.00 per year
Benefits:
* Free parking
* On-site parking
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Experience:
* Logistics: 1 year (required)
* Leadership: 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Reference ID: Transport Team Manager
#J-18808-Ljbffr