Job details
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Job type
Full-time
Shift and schedule
Monday to Friday
Location
2224 Walker Road, Windsor, ON N8W 5L7
Pulled from the full job description
* On-site parking
Full job description
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and administrative support in a fast-paced medical office environment. This role requires proficiency in handling front desk responsibilities, managing phone systems, and maintaining electronic medical records.
Duties
* Greet patients and visitors warmly, ensuring a positive first impression of the practice.
* Manage the front desk operations, including answering phone calls, scheduling appointments, and confirming patient visits.
* Maintain accurate patient records using electronic medical records (EMR) systems such as Epic or Dentrix.
* Assist with administrative tasks such as filing, data entry, and managing correspondence.
* Process patient intake forms and verify insurance information prior to appointments.
* Coordinate with medical staff to ensure smooth patient flow and effective communication within the office.
* Handle patient inquiries and resolve issues promptly to enhance patient satisfaction.
Qualifications
* Previous experience in a front desk role within a medical or dental office is preferred.
* Familiarity with phone systems and electronic medical records is essential.
* Strong administrative skills with attention to detail and accuracy in data entry.
* Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
* Ability to multitask and prioritize tasks in a busy environment while maintaining professionalism.
* Knowledge of dental office procedures is a plus but not required.
Join our team as a Medical Receptionist and contribute to providing high-quality care while ensuring an efficient office operation!
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