Job Summary:
Job Description:
At a Glance
* Contract Type: Permanent
* Location: Bracknell
* Salary Range: £11.44 - £12.21 per hour
* Partnership Level: 10
* Hours: 7:00am-14:30pm 5 days a week. Monday to Friday. You will be based in Taylor House and West Warehouse
Job Requirements
We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.
A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.
The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.
Key Responsibilities Including but not limited to
* Take delivery of food stock and distribute as and where required.
* Heavy lifting and carrying of food products and ingredients in a safe manner.
* Stock rotation and storage management.
* Clear waste as appropriate, with consideration forH&S and environmental impacts.
* Assist in the basic preparation of food products.
* Managing the emptying of bins, waste and recycling in the kitchen
* Collecting and washing pots, pans and utensils
* Helping Chef’s keep areas clean and organised.
* Provide a great level of service and consistently promote products to customers.
* To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
* Monitor and reduce wastage through correct ordering and record keeping
* Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards
* To resolve customer queries or complaints at the first point of contact
* Full compliance with John Lewis Partnership Catering policies and legislation
* Full compliance with Health and Safety Regulations
* Carry out due diligence tasks and keep accurate due diligence checks and records
* Ensure the vending operation delivers outstanding service to meet Partners needs.
* Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
* Ensure food safety requirements are maintained.
Essential skills you’ll need
* Food Safety Level 2 (or happy to undertake training)
* Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality
* Demonstrasontaiblity experience using initiative
Desirable skills
* Food Safety Level 3
Benefits of the Partnership and the role:
* ️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays
* - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
* - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not
* - You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount
* - Simple cycle to work support scheme
* - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them
* - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit -
Next Steps
* The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
* Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview.
* You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
* Thanks for your patience in the meantime and for showing an interest in joining JLP.
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
You can view a copy of the full job outline (internal only)
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Pay:
£11.75 Hourly
Scheduled Weekly hours:
37.5
Worker Type:
Permanent Partner
Job Level:
Partnership Level 10
Hours of Work:
37.5
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.