Job description
FTTP Area Manager - Service Delivery
Company: MJ QUINN INTEGRATED SERVICE
Location: Field based covering the South region including Weymouth and Dorchester
Salary: £37,000
Working Hours: Between 8:00am - 20:00pm (Monday - Friday)
Company Vehicle: Van provided
About MJ Quinn:
MJ Quinn is an established national organisation, with contracts covering the UK and Ireland. We believe in creating great connections with our customers, our people, and our world. Our values continue to be at the heart of everything we do.
Role Overview:
As the FTTP Area Manager, you will be responsible for a team of engineers, providing leadership, support, direction, and feedback. You will manage the local area to ensure Service Delivery targets are achieved.
Your role will include:
1. Managing the team within budget constraints and seeking opportunities to reduce costs and maximise revenue growth.
2. Ensuring all team members are skilled, equipped, and accredited to the standards expected by the client.
3. Managing the performance and continuous improvement of team members through development, recognition, effective communication, field visits, and FPQ checks.
4. Ensuring that each team member is aware of their individual targets and committed to achieving them.
Technical Expertise & Service Delivery:
1. Identifying opportunities for multi-skilling and cross-project working to deliver the most efficient field structure across MJ Quinn.
2. Seeking opportunities to reduce costs and maximise revenue growth.
3. Ensuring safety and quality checks are carried out in accordance with MJ Quinn policy.
Experience Required:
1. Managerial experience in a similar role (Telecommunications industry essential).
2. FTTP background.
3. Full UK driving license (no more than 6 points).
4. Computer literate.
5. Effective communication skills with clients.
6. Willingness to undertake relevant training and development.
Desirable Qualifications:
1. Managerial/supervisor experience.
2. Knowledge of the BT network.
3. Understanding of the Fibre network.
4. Full UK driver’s license.
Benefits Package:
1. Competitive salary.
2. Medicash Scheme.
3. Pension Scheme.
4. Gym & Retail Discounts.
5. X2 Life Assurance.
6. Company pension.
7. Cycle to work scheme.
Diversity Statement:
At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation.
Application:
If you feel you have the relevant experience and are looking for a new challenge, we would love to hear from you!
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