We are recruiting for a Ward Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
An exciting opportunity has arisen for an enthusiastic, reliable and committed individual to join our busy Team as a Ward Clerk as part of the Ward Clerk Pool structure.
You will be expected to carry out various clerking, some data entry and reception duties. Duties also include filing of hospital notes, meeting and greeting patients and relatives, liaising with doctors and specialty secretaries.
You will need to be computer literate and any previous reception duties would be an advantage. If you have experience of using Lorenzo and Ifit this would be very much desirable although full training will be provided to successful candidates on induction.
This role is for a 6 month fixed term contract with the working pattern of Monday to Friday 8 am to 4pm - to include a proportion of bank holidays.
Our Values are Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
You will be responsible for data entry of confidential information onto the computerised database. The data entry needs to be accurate so attention to detail is essential.
You will also be responsible for the provision of a high-quality reception service by meeting and greeting visitors to the ward.
You will support the general running of the ward by being involved in general organisational and administrative activities.
To ensure that medical records are requested on Trust Health recs database readily available for patients being admitted to the ward.
To update and maintain accurate complete patient data on the computer-based system (Lorenzo/Nervecentre) and medical records database (IFIT).
To enter and retrieve data from all current Trust computer systems in place (EPR, Lorenzo/Nervecentre) to acceptable data quality standards.
Person Specification
Qualifications/Training
* Basic general education
* Word processing and computer literacy skills
Previous Experience
* Clear and polite telephone and verbal communications
* Ability to work closely with all grades of staff
* Dealing with enquiries
* Adaptability, ability to prioritise work, especially under pressure
* Operation of equipment i.e. photocopier
* Previous employment within the NHS within a hospital environment
* Dealing with patient/GPs
Skills
* Motivation and initiative to work alone, and within a team
* Accuracy in relaying messages, either verbally or in writing
* Politeness, approachable with all patients, staff and visitors
* Flexible/adaptable
* Confidentiality
Knowledge
* Knowledge of health and safety issues
* Clerical procedures/ordering supplies
* Dealing with public
* Previous knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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