The post holder will have a specific focus on improving all aspects of discharge supporting the wards/departments through strong clinical leadership, service improvement, and development, and improve the patient's experience of safe, timely discharge.
The post holder is directly responsible for the line management of the Discharge Co-ordinators and the provision of leadership and direction to these staff.
Main duties of the job
1. Part of a multi-disciplinary team within the trust Discharge Team provide discharge planning support where necessary and case management for the most complex group of patients.
2. Ensure patients and their families/carers are consulted and encouraged to be part of the discharge planning process.
3. Oversee the case management and co-ordination of the discharge plans for patients requiring complex support.
4. Ensure patients on a complex discharge plan are reviewed against their actual plan and take appropriate action when there is any delay.
5. Ensure smooth and timely communication between the Trust and partner agencies.
6. To support the Trust in managing the patient pathway and flow.
7. Ensure that all areas within the Trust are aware of key issues pertaining to discharge planning.
8. Act as a role model for all staff in the organisation.
9. To ensure the key performance indicators relating to discharge planning are met.
About us
Calderdale and Huddersfield NHS Foundation Trust (CHFT) is a dynamic and successful organisation with a strong organisational and personal development focus. The trust provides a comprehensive range of secondary care services to the people of Calderdale and Huddersfield and has an exceptional reputation for delivery of service.
CHFT prides itself on its strong vision and values.
Our vision: Together we will deliver outstanding compassionate care to the communities we serve.
We do this by demonstrating our values and behaviours, alongside One Culture of Care - caring for each other the same way we care for our patients.
Our values:
* We put people first.
* We go see.
* We work together to get results.
* We do the must-dos.
Our behaviours:
* I'll step in others' shoes, and I'll be kind and welcoming to all.
* I'm committed to improving services and I'll go see examples of good practice.
* I'm respectful of others. I support diversity and inclusion.
* I will role model the must-dos to keep everyone safe and well.
Job description
Job responsibilities
1. To practice as part of a multi-disciplinary team within the trust Discharge Team to provide discharge planning support where necessary and case management for the most complex group of patients.
2. To ensure that patients and their families/carers are consulted and encouraged to be part of the discharge planning process.
3. To oversee the case management and co-ordination of the discharge plans for patients requiring complex support.
4. To ensure patients on a complex discharge plan are reviewed against their actual plan and take appropriate action when there is any delay.
5. To ensure smooth and timely communication between the Trust and partner agencies involved in patient discharge/transfer of care to avoid unnecessary delays.
6. To support the Trust in managing the patient pathway and flow including recognition of the need for escalation of delays in transfers of care.
7. Ensure that all areas within the Trust are aware of key issues pertaining to discharge planning.
8. Act as a role model for all staff in the organisation and demonstrate the standards, values, and behaviours as expected.
9. To ensure the key performance indicators relating to discharge planning are met.
Person Specification
QUALIFICATIONS / TRAINING
Essential
* Evidence of Continuing Professional Development in specialist field of practice.
* Relevant Degree in own clinical speciality.
* Registered professional with HCPC.
* The job holder must take responsibility with their line manager for personal development and ensuring continuous professional development is a priority.
* Will undertake all mandatory training for the role.
* Identify and support delivery of training requirements for own area.
Desirable
* Member of Professional Body.
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
* Significant knowledge relating to and expertise in discharge and transfer of care planning and co-ordination.
* Knowledge and expertise in assessing acute medical and orthopaedic patients.
* Experience of utilising evidence-based practice.
* Recent and relevant operational management experience and demonstrable clinical experience/expertise.
* Competent in development and delivery of programmes of care.
* Ability to support the performance against Trust targets, objectives, KPIs.
* Understanding the principles and processes of Service Change.
* An in-depth understanding and experience of patient flow/strategic bed management/discharge pathways across the health economy.
* Experience in managing a ward or clinical department OR experience in working with inpatients and the community setting.
* Experience in staff or student supervision.
Desirable
* Experience in staff appraisals.
* Involvement with clinical networks/patient pathways within the Trust.
* Project work within own organisation. Involvement with a modernisation/improvement project.
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
* Evidence of excellent communication skills.
* Demonstrates positive attitude and behaviours.
* Evidence of conflict management resolution e.g. Diffusing and investigating complaints.
* Evidence of working autonomously and within a team.
* Evidence of successfully leading/supporting a team.
* Evidence of roster management.
* Budgetary skills.
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
CRH/HRI
Acre Street, Lindley
Huddersfield
HD3 3EA
Any attachments will be accessible after you click to apply.
372-COM2426 #J-18808-Ljbffr