Job Title: Infrastructure Engineer
Location: Mirfield (hybrid)
Salary: Up to £50,000
Opportunity for an experienced Infrastructure Engineer to work on new projects and make a significant impact within a dynamic manufacturing environment. This role offers a unique opportunity to manage modern IT systems and contribute directly to business success.
Infrastructure Engineer Responsibilities:
1. Design, deploy, and maintain on-premises server and network technologies across multiple sites along the M62 corridor, as well as cloud services.
2. Collaborate with business leaders and external partners to enhance infrastructure resiliency, security, and futureproofing.
3. Oversee the service desk function, ensuring incidents are logged and resolved in line with service level agreements.
4. Deliver exceptional customer service to end-users, resolving technical issues across multiple platforms.
5. Address recurring technical challenges and provide training or documentation as required.
6. Investigate and resolve medium to high-complexity application-related issues, guiding business users on IT solutions.
7. Create and maintain technical processes, training documentation, and knowledge base articles.
8. Assist in implementing and testing IT solutions and recruit or train team members when needed.
9. Support IT projects such as removing Legacy technology...