Insurance Account Handler
OA is recruiting an Insurance Account Handler to join our client's successful and expanding team.
Our client is seeking a customer-focused, driven individual to join their Cosmetic Insurance team. In this role, you'll be providing quotations and handling both new business and renewals. Experience in an insurance environment is essential, along with strong sales skills and a commitment to delivering exceptional customer service. This is also a great opportunity for someone working towards their Cert CII qualification.
Location: Borehamwood
Hours: Full-time. Monday - Friday. 9am-5:30. Hybrid working available following successful training.
Salary: Up to £30,000 (depending on experience) + commission
Insurance Account Handler - Benefits:
1. 23 days holiday + UK bank holidays
2. Life assurance
3. Private health care
4. Employee assistance programme, including GP line, cashback for treatments, advice line
5. Season ticket loan
6. Rental deposit loan
7. Annual leave purchase scheme
Insurance Account Handler - Key Responsibilities:
1. Maintaining and enhancing existing Client relationships
2. Performing tasks relating to the Cosmetic Insurance product (including securing policy renewals, providing quotations and securing new business)
3. Actively developing and maintaining professional relationships with insurer partners, affiliates and other third parties
4. Helping with the preparation of events and exhibitions and attending these when needed
5. Making sure all documentation is issued, and actions taken fall within the agreed service standards and Financial Conduct Authority (FCA) regulations
Insurance Account Handler - Skills and Experience:
1. Experience in an insurance environment is essential
2. Excellent level of written and spoken English with sound maths skills
3. A sales focused approach whilst ensuring that excellent customer service and advice is provided at all times
4. Desire to progress toward Cert CII qualification
5. Excellent inter-personal and telephone skills with the ability to communicate clearly and precisely with others
6. Good organisational skills and the ability to adapt to changing circumstances in a fast-moving environment
7. Sound knowledge of Microsoft Office packages and the ability to learn new systems and processes as needed
8. The ability to meet deadlines, keep promises and prioritise own workload
9. The ability to work within a team environment and to assist team members where required
If you have strong customer service experience, a background in the insurance industry, and are looking for career progression, please apply online with your CV!
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