Our Organisation
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses, listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards.
Job Opportunity
We are now hiring for a Test Centre Administrator to join our successful team in Rhyl, UK. This is a permanent position, and you will be required to work a minimum of 5 hours per week with a pay rate of £12.77 per hour, paid at the end of every month.
As a Test Centre Administrator, you will be responsible for supporting various test-taking candidates visiting our Pearson VUE Test Centres. This role involves providing secure exam/test delivery while offering exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
1. Welcome, greet, and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates while they are completing their exam/test.
5. Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
6. Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
Our ideal applicant will be a true team player with availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
We seek a friendly and professional team player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is advantageous. You must be flexible to work different days and times and be comfortable in a quiet testing environment, with excellent attention to detail.
Our Recruitment Process
This is an essential role, so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and scheduling interviews, so we encourage you to submit your application as soon as possible.
What to expect from Pearson
Pearson is one of the 10 most innovative education companies of 2022. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced and all individuals are supported in reaching their full potential. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
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