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Operations Improvement Programme Manager - 12 month fixed term contract
Site Name: UK - Hertfordshire - Stevenage
Posted Date: Jan 7 2025
GSK's Research & Development Engineering Services (RDES) provides Facilities Management, Engineering and Capital Projects delivery for Technical R&D sites within GSC's Engineering and EHS organization.
We have created a new 12 Month Fixed Term Contract role to work with the Scientists based at our Stevenage site to boost our research productivity and enable discovery of life changing treatment. The role will join a team who will deliver the "Lab Experience Programme". The individual will have a sound engineering / operations background, have emotional intelligence, be highly collaborative and be able to design simple processes that will drive improvement.
Lab Experience Program Background
The Lab Experience program is a priority initiative of RDLT aligned to our 2024 culture objective. It's purpose is to improve and enhance the lab experience for our staff by:
1. Identifying and removing blockers that prevent or delay progress for our lab staff
2. Providing relevant, timely tools and services
3. Connecting our leaders, teams, and partners to collaborate on solutions, clarify and align expectations and enhance communications
Some key in-flight workstreams as part of the Lab Experience Program are:
1. Listening channel: a user-friendly technology solution to enable scientists to identify blockers in the lab so they can be raised, tracked and addressed in a timely manner
2. Leader-led gembas: bringing together leaders and scientists in the lab to identify problems and improve the lab experience at GSK
3. HBSM simplification: streamlining human sample management (collecting, storing, and disposal) by supporting mindful reduction of collection size, central sample management & implement standardized and simplified ways of working.
4. Safety simplification: Simplified, broadly applicable centralized risk assessments, ensuring the expectations for safety are risk-based and that CAPAs are addressed in a prioritized and resource-considered approach.
5. Lab experience of the future: Developing a vision for the lab experience of the future by bringing outside perspectives in.
Key Responsibilities:
1. Identify opportunities to improve RDES processes to support science
2. Collect and analyse data to provide valuable insights to improve delivery
3. Develop a triaging process to determine priority for the concerns coming through the Listening Channel and drive resolution
4. Create a process that will allow RDES to track status/next steps/resolution of each request
5. Build and lead small teams to analyse and address complicated problems and build business cases and consensus for change
6. Work with the RDES service partners to complete and update requests via the listening channel
7. Work closely with the customer to ensure the issues identified via the listening channel are resolved
8. Provide regular updates to senior stakeholders on the success of initiatives
9. Develop a standard way of working to address Listening Channel requests
Why you?
Basic Qualifications & Skills:
1. Holds degree in Business, Science or Engineering
2. Experience of health sciences, Pharma R&D, manufacturing or industrial operations management
3. Experience with facility operations and/or engineering.
4. Experience of project and programme management skills
5. Strong communication skills
6. Outstanding leadership abilities to motivate and influence cross functional teams.
7. Excellent interpersonal, presentation and persuasive skills to successfully drive requests
Preferred Qualifications & Skills:
1. Strong ability to act as a motivator of change
2. Self-starter who deals well and thrives in ambiguity
3. Successfully navigate between tactical and strategic objectives
4. Ability to engage in long term planning
Closing Date for Applications - Friday 17th January 2025 (COB)
Please take a copy of the Job Description, as this will not be available post closure of the advert.
When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people over the next 10 years. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. Science and technology are coming together in a way they never have before, and we have strong tech-enabled capabilities that allow us to build a deeper understanding of the patient, human biology and disease mechanisms, and transform medical discovery. We are revolutionising the way we do R&D. We're uniting science, technology and talent to get ahead of disease together.
Find out more:
Our approach to R&D.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. #J-18808-Ljbffr