Job Id: 16269996
Job Title: Security Officer
Location: Bexleyheath
Duration: Permanent
Type of site: Retail site
Pay: £13.85 / hour
Shift Patterns: Working Thursday to Sunday from 10:00 hours to 22:00 hours. Average of 48 hours per week.
Benefits: Training provided, Uniforms provided, Holidays worked out pro rata, Pension scheme and many more.
Your main responsibilities will include:
• Patrolling: Regularly patrol the premises, including store floors, to prevent theft, vandalism, and other illegal activities.
• Customer Assistance: Offer assistance to customers and staff while ensuring a welcoming and secure environment.
• Loss Prevention: Proactively identify and prevent theft or damage to supermarket property. Work closely with management to deter theft and ensure stock integrity.
• Incident Management: Respond quickly to any incidents or emergencies, including fire alarms, medical emergencies, or security breaches.
• Report Writing: Prepare clear, detailed, and accurate incident reports for security breaches, accidents, or other irregularities. Maintain logs and documentation as required.
• Safety Compliance: Ensure all safety protocols are followed and assist in maintaining a safe working environment in compliance with company policies and legal regulations.
• Customer Interaction: Deal with customers in a professional and friendly manner, especially when addressing security concerns or disputes.
• Collaboration: Work closely with other team members, including store staff, management, and law enforcement, when necessary, to resolve security issues and improve overall safety measures.
To succeed in this role, you will need the following:
• Applicants must be aged 18+ with a valid SIA License.
• Must have a 5-year checkable work or back to school history.
• Proof of right to work and live in the UK.
• First Aid trained.
• Smart appearance and good ‘Customer Facing’ skills
• Good command of the English language with good written and reporting skills.
• Experience: Proven experience as a Security Officer or in a similar role, preferably in a retail or supermarket environment.
• Skills: Strong observational skills, attention to detail, and the ability to think quickly and act decisively.
• Knowledge: A solid understanding of security protocols, and loss prevention techniques.
• Physical Fitness: Ability to stand and patrol for extended periods. Capable of responding swiftly to emergency situations.
• Communication: Excellent verbal and written communication skills. Ability to report incidents clearly and interact with diverse groups of people.
• Certifications: Security industry qualifications or certifications (e.g., SIA, First Aid) are essential.
• Availability: Flexibility to work various shifts, including day shifts, bank holidays.
Desirable Attributes:
• High level of professionalism and discretion.
• Ability to remain calm and composed in high-pressure situations.
• Strong problem-solving and conflict resolution abilities.
• A proactive approach to security and loss prevention.
This vacancy is immediate start subject to 5-year vetting; interviews will be scheduled at the earliest at our Hounslow Head Office.
To apply, please email an up-to-date copy of your CV.
Magenta Security Services is an equal opportunities employer with over 30 years’ experience as a security provider.