**PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS **
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield Leicester LE3 8RA
Worker Category: Hybrid Worker
Salary: £42,498 - £46,344per annum, (pro-rata for part-time)
Working Hours: 37 per week
Contract Type: Permanent
Closing Date: 30th March 2025
Interview Date(s): 9th April 2025
We are advertising for 3 x permanent Senior Case Managers within our busy SENA Service of Children & Families services within our Assessment Team Placement Team & Tribunals Teams and you may be required to work flexibly across other teams as demand requires at a senior level.
About the Role
1. To use professional expertise to provide advice and support to a range of colleagues within Children and Families Services and partner agencies to enhance positive outcomes for children and young people using performance data and intelligence within a multi-agency approach. Liaising with a range of external stakeholders, including schools, expert witnesses, for example Educational Psychologists, Specialist Teachers to ensure that any and all relevant evidence regarding Tribunal appeals is obtained and quality assured before submission to the Tribunal.
2. To take the lead role in complex cases, often requiring multi-disciplinary working with external services such as Social Care, Health Services, other local authorities and specialist educational settings to deliver the best outcomes for children and young people
3. Effective problem solving, assimilating information, and making informed decisions often under short time constraints. Working directly with parental appointed legal representatives, schools and link agencies within the statutory and legal framework related to the Special Educational Needs and Disability Tribunal process
4. To model good case work practice and encourage continuing professional development of colleagues via coaching, joint working and contributing to the development and delivery of training. Ensuring service performance quality standards are adhered to within the framework for Leicestershire County Council’s priorities for children and families; any relevant Government legislative requirements and objective setting based on local commissioning, strategic imperatives and performance frameworks
5. Maintaining effective communication and build strong, professional relationships with parents, schools, central services, health and social care professionals regarding individual cases
6. To lead and support attendance and information sharing in a range of formal meetings including person-centred co-production meetings, annual reviews, mediation meetings and court hearings for appeal tribunals as agreed with the Service Manager
7. To develop practice which limits the Authority’s exposure to the risk of appeals to Tribunals, litigation and judicial review/complaints to the Local Government Ombudsman. This would include providing all information relating to and directly responding to complaints, Members’ Enquiries, Ombudsman and Judicial Review complaints, or where appropriate, responding directly if and when appropriate
A DBS enhanced check for a regulated activity is required for this post.
For information on our approach to the recruitment of ex-offenders, please see our .
About You
To apply for this post, you must have :
An appropriate professional qualification such as a first degree or equivalent (or significant relevant experience in the SEN field of practice) and evidence of continuing professional development Training in the relevant SEND legislation Or Demonstrable experience in a special educational needs context and/or within a Local Authority or statutory body Extensive and recent post-qualification experience of working with children and families in the SEND assessment processes and procedures
8. Recent experience of supporting the development of staff/colleagues and joint working.
9. Experience of analysing and interpreting performance data and intelligence to inform improved practice and more efficient and effective processes
10. Proven experience of coordinating multi-agency work to support children and families using formal outcome focused plans
11. In depth knowledge and ability to apply relevant policies, appropriate legislation, government guidance and best practice in all aspects of SEND work
12. Extensive knowledge of relevant SENA processes and how these can be integrated into service delivery to enhance outcomes for children.
13. Advanced knowledge of the statutory duties of the Local Authority including child protection and looked after children processes
14. Significant knowledge of the factors and influences which can impact on children achieving positive outcomes, including cognitive development, physical difficulties or other SEN needs
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.
For more information or an informal discussion, please contact:
Cathryn Allison, Service Manager
Email:
section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal:.
By applying for this post, you agree to our .