IN SHORT We are seeking a proactive and ambitious individual to join our award-winning Credit and Collections team at our Manchester office. As Credit Controller, you will play a crucial role in supporting various processes within the credit control team, with a primary focus on cash collection and debt reduction. We are not seeking someone with extensive experience; rather, we are looking for an individual eager to acquire new skills and build a career. We want someone who believes that good isnt good enough it must be great. We seek a driven individual who loves to learn and thrives in a supportive and highly innovative environment. WHAT YOU WILL DO Working within the credit control department and the wider business, responsibilities include: Contacting customers to ensure timely payment of invoices to meet agreed monthly targets Resolving credit control and collections issues efficiently and effectively Logging queries accurately and following through to resolution Managing high volume of emails/calls, both incoming and outgoing, in a timely manner Taking payments by debit or credit card Ensuring overdue debts are identified and escalated for disconnection and/or external action in a timely manner Ensuring the collection process is followed and maintained in a timely manner WHAT YOU WILL BRING Proficiency in English with exceptional written and verbal communication skills Reliability and a strong sense of responsibility Capability to work both independently and collaboratively within a team Keen attention to detail, with the ability to analyse data, identify trends, and implement effective solutions Driven by results and targets Quick learner who can adapt and excel in new tasks Thrives in a dynamic, fast-paced environment Highly motivated to deliver outstanding performance Enjoys the dynamic nature of the role ABOUT US Securing Energy for Europe its a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, were taking immediate action to secure gas supply but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future. SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFEs activities span the energy value chain, from origination and trading to sales, transport, and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany. Our international teams work across locations in Europe, Asia, and North America. Were passionate about energy and the important role it can play in shaping a better future. Securing energy now and for the future. OUR BENEFITS Were committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, youll find an open, welcoming atmosphere that empowers you, and recognises your contribution. In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model. bonus earning potential non-contributory pension with 10% employer contribution 25 days holiday plus bank holidays and volunteering days buy / sell holidays life assurance medical and dental insurance (family cover) range of optional flexible benefits We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning. Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.