Are you a friendly, proactive individual who thrives in a busy environment? Do you enjoy delivering exceptional customer service and enjoy being part of a team? If so, we want to hear from you!
We are looking for a dedicated and enthusiastic Receptionist to join our dynamic team. This full-time role offers a unique blend of customer-facing duties and administrative support, where no two days are the same!
We encourage and welcome all qualified candidates to apply regardless of sex, age, religion, ethnicity, sexual orientation, or belief.
Hours: Monday to Friday 8.30am – 5.00pm (37.5 hours per week)
Salary: from £23,400.00 per year
Closing date: 21st February 2025
Some of our Benefits:
1. We offer an amazing wellbeing service for you and up to 3 family members.
2. 28 days annual leave
3. Cinema and Gym staff discount
4. One month of free Bus Pass! (Brighton & Hove)
5. Access to an online platform for training with more than 65,000 courses
What You'll Be Doing:
As the first point of contact for visitors and callers, you’ll be key to creating a positive first impression of the company. In addition to managing the reception, you'll provide essential administrative support to various teams, ensuring smooth operations across the board.
Your day-to-day responsibilities will include:
1. Ensuring the Reception area and meeting rooms are prepared and welcoming from 8:30 am each day.
2. Conducting daily floor check.
3. Greeting clients, interviewees, and new employees with a friendly attitude, offering refreshments when needed, and always maintaining a professional manner.
4. Answering and directing internal and external calls efficiently using the Avaya Switchboard, making sure messages are passed on promptly via email or Teams.
5. Assisting with HR tasks like booking interviews, processing job applications, onboarding new employees, and maintaining employee records, among other HR duties.
6. Overseeing office supplies, keeping the stationery cupboard organized and stocked with everything from paper to coffee. Liaise with suppliers as and when necessary.
7. Collaborating with other departments to ensure smooth communication and offering your support whenever required.
8. Performing any other duties as reasonably requested by Line Manager.
The ideal candidate must have:
1. A polite, professional, and friendly attitude
2. Excellent communication skills, both verbal and written, with great telephone manner.
3. Strong organisational skills and meticulous attention to detail.
4. Exceptional timekeeping and efficiency.
5. The ability to adapt to a busy work environment, balancing both customer-facing and administrative tasks.
6. Proficiency in Microsoft Office and prior reception or administrative experience (desirable).
7. Discretion and the ability to handle confidential information.
8. A team player who can also work independently when needed.
9. Self-motivation and a proactive approach to work.
10. A flexible approach with the willingness to adapt to unexpected needs.
If you're a proactive, customer-focused individual, we'd love to hear from you. Apply today to join our dynamic team!
About The Telemarketing Company
We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign.
How to apply:
Please send us your CV by hitting apply now.
If you have any questions, please contact us by email to recruitment@ttmc.co.uk
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