People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia. As a support worker you will be working closely with individuals, enabling them to live their lives and with support from a Multi-Disciplinary team of nurses, occupational therapists, psychologists, social workers and doctors. We will offer induction and training which will give you the skills to feel confident in your role., Key elements of the role include:
* Build and maintain safe and effective therapeutic relationships with individuals.
* Support people to identify their own hopes and goals, and contribute to collaborative care/support/recovery plans.
* Support the named nurse to develop collaborative care plans and implement them creatively using own initiative.
* Communicate effectively with a wide range of people using a range of preferred methods.
* Monitor, observe and engage with people, communicating outcomes and conclusions with the rest of the team.
* Gain an understanding of a person's experiences in relation to their mental health, learning disability and/or dementia.
* Understand a person's coping strategies and strengths and support them to use these at times of distress or difficulty.
* Contribute to reflective practice and encourage compassion and understanding.
* Be able to recognise increasing risk and alert colleagues to respond as needed.
* Undertake a range of practical tasks and duties in support of the team and individual needs.
* Follow principles of diffusion and de-escalation and where physical interventions are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.
* Be able to report untoward incidents and areas of concern as soon as they arise.
* Document any relevant information following relevant policy and legislation.
* Contribute to individual reviews and team meetings.
* Aspire to instill hope and optimism.
Here at Team SHSC we offer a range of opportunities for personal and professional development, training and learning both within our organisation and with local and higher education providers.
These include leadership training, coaching, mentoring and other specific opportunities whenever they arise.
We have a range of options on offer to support the physical and mental health and wellbeing of our colleagues. Some of the staff wellbeing support we offer includes mindfulness sessions, confidential counselling, mentoring and a free fast-track physiotherapy service. We have our own Flexible Staffing, Bank team allowing staff to book additional shifts on other wards and units. There are social opportunities to get involved in with your colleagues across the Trust. We have a selection of network groups you can join and activities going on which you can get involved in. As part of the wider NHS family, in addition to the generous annual leave which increases with long service and one of the best pension schemes in the world, we have access to money saving discount schemes including the Blue light card and NHS Discounts, as well as the cycle to work scheme and many more offers.