Not being paid what you deserve? We’re seeking a friendly, approachable, and dedicated Service Advisor to join this team in Newark. Dependant on experience this role is paying upto £34,00 per annum basic. If you have proven administrative and customer service experience, ideally within a manufacturing, engineering, agricultural, or farming background please apply!
As part of a close-knit team of six, you will be working directly with a Service Manager who has over 20 years of experience, liaising closely with internal operations and speaking to business customers to coordinate service requests and repairs. This is a technical role, so a background in technical, engineering, machinery etc. would be highly beneficial. If you’re a real team player with a welcoming attitude and a proactive approach to your duties, we’d love to hear from you.
Key Responsibilities:
* Provide exceptional customer service, acting as the first point of contact for clients and ensuring their needs are met efficiently.
* Coordinate with the Service Manager and the internal operations team to organise service appointments, repairs, and deliveries.
* Organise and schedule service requests and repairs, ensuring timely and accurate execution.
* Liaise with business customers to ensure their expectations are met and resolve any issues or concerns.
* Maintain accurate records and update systems to track service progress and customer feedback.
* Assis...