Job Title: Senior IT Support Engineer
Location: Cheshire
Job Type: Office & Field based
Salary: £35,000 - £43,000 DOE
Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2 nd /3 rd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.
Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided (including fuel card).
Key Responsibilities:
* Work on various client based projects
* Resolve complex technical issues
* Site visits, audit new customers, suggesting recommendations
* Diagnose software and hardware faults
* Helpdesk support for AV, phone, hardware issues
Personal Attributes:
* Extensive use of Office 365 package
* Knowledge on firewall, networking/security procedures, routing & switches
* Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN
* Experience with virtualisation - Hyper-V / VMWare / Citrix etc
* MS Certs highly desired
* Fantastic communication skills, confident talking with seniors
* Enthusiastic with a can-do attitude
* Great team player, happy to help each other out
Benefits:
* Company vehicle / or mileage paid
* Free parking on site
* 28 Days annual leave
* Workplace pension
* Collaborative and supportive team environment
* Additional money earnt with on call or call out fee's
If you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview!
Key Words: Senior IT Technician, 2 nd line, 2 nd /3 rd line, Senior IT Engineer, Field Engineer, MSP Engineer, on site technician, on site engineer, technical support engineer, senior technical