Contents Location About the job Benefits Things you need to know Apply and further information Location Wyton, East of England, PE28 2EA About the job Job summary The Fleet Team are responsible for the management of the Police Vehicle Fleet, using a Lease/Hire Contract Arrangement. With 500 operational vehicles in the Fleet, the Fleet Admin Officer is an essential role in supporting the team to ensure vehicles are fit for purpose (operational and safety) and that value for money is achieved. The MDP Fleet Admin Officer is responsible for assisting the Fleet department in all vehicle related matters, providing support to the wider Fleet team, and acting as a focal point for all Fleet queries, ensuring they are dealt within a reasonable time and manner or passed to the relevant member of the team. The post is Line Managed by the D Deputy Fleet Manager and there are no Line Manager responsibilities with this post. This position is advertised at 37 hours per week. Job description Hires Authorise Hire requests from around the force in the absence of the Deputy Fleet Manager, in line with policy. Raise any queries or anomalies with the Fleet Manager. Scheduler Act as Scheduler for all Fleet department vehicles, ensuring that mileages and fuel use are recorded and vehicles are in a good condition and Service, Maintenance, Repairs and Inspections (SMRI) incidents are actioned Pool Act as focal point for all HQ pool vehicles, receiving requests and allocating vehicles in line with local policy and availability. Administration for local fleet records Maintaining up to date spreadsheets of Air IDs, M6 Toll cards, pool vehicle fuel cards, etc Monitor accident reporting data - escalate any discrepancies to the Fleet Manager Vehicle Off the Road Cross reference weekly updates from lease providers with fleets record and escalate to fleet manager where required Charge monitoring gathering evidence to support charges before authorised by the ADO, including telematic, hire car damage, etc Complaints write up and forward on complaints when requested for poor service received under the contract General Queries Ensure that the Fleet Group Mailbox is maintained and emails and queries are acted on accordingly. Ensure that telephone queries are answered and forwarded to the relevant member of the team. Documents and Filing Ensure that all relevant Fleet documents are assessed and stored correctly in line with policy and any document queries/anomalies are raised through to the Deputy Fleet Manager. Data capture run reports on financial queries for cost monitoring Bulletin collate information and cascade to relevant parties through the MDP Bulletin Minute and note taking Ensure all relevant points in meetings are accurately recorded and shared with attendees Managing the administration of Penalty notices including speeding, parking, toll, etc to ensure they are captured in line with local authorities timelines Assist Deputy Fleet Manager and Fleet Manager Assist in all other Fleet matters when requested by the Fleet Manager or other members of the team. Person specification Self motivated, confident and able to work on own initiative Good interpersonal skills Good telephone manners and customer service skills The ability to work under pressure and prioritise workload with the minimum of supervision as part of a small team High levels of general computer literacy in relation to Microsoft applications and database applications The post holder must be able to communicate with people at all levels Must hold a full UK driving licence Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Working Together Delivering at Pace Managing a Quality Service We only ask for evidence of these behaviours on your application form: Communicating and Influencing Working Together Benefits Alongside your salary of £26,235, Ministry of Defence contributes £7,600 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours. At sift, you will be assessed against the following Success Profiles Behaviours: Working Together Communicating and Influencing When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At interview, you will be assessed against the following Success Profiles Behaviours: Working Together Communicating and Influencing Managing a Quality Service Delivering at Pace The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Kieley Field Email : Kieley.Field103mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: infocsc.gov.uk. Attachments MOD Candidate Pack 2024 Opens in new window (pdf, 1562kB) Candidate Information Pack Opens in new window (docx, 31kB) Share this page Print Email Facebook Twitter LinkedIn GMail