Fire & Security Walking Service Engineer - London
Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow our team with the appointment of an experienced Fire & Security Engineer.
This will be a walking Engineer position, involving travel around Central London and outskirts via the public transport network, there will be no driving involved for this role.
All tools and carry equipment will be provided, as well as all travel expenses paid, and no call-outs.
Working hours will be 10:30am - 7pm.
Our incredibly generous (and recently revised!) basic salaries are tailored to each individual within the Fire & Security industry. We would love to have a conversation with all Fire & Security Engineers in London to see if we can meet your salary expectations based on your experience and expertise.
Our Service Engineers
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
* Maintain Fire & Security Systems in your assigned area.
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
* Plan and respond to routine and re-active call visits in your area.
* Maintain effective communication with customers when planning site visits.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as and when required.
* Attend Engineering team meetings as and when required.
* Identify any personal training and development needs to help you provide the best possible customer service.
Who We’re Looking For
In addition to having all the usual attributes of a great Marlowe Fire & Security employee, which include; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team.
* A technical background in the electrical / electronic industry.
* Good all-round knowledge of Fire and Security Systems.
* Experience of front-line customer contact preferred.
* Excellent organisational skills.
* A professional and presentable demeanor, always.
* An ability to deliver exceptional customer service.
How we Attract, Reward & Retain Our Employees
At Marlowe Fire & Security, we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages, that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people, making their everyday lives and futures more comfortable.
* Basic Salary - Our incredibly generous (and recently revised!) basic salaries are tailored to each individual within the Fire & Security industry.
* Overtime, Travel expenses paid, No call-out rota
* Royal London Pension Scheme
* Life Assurance x4 Basic Salary
* Employee Recognition Scheme
* Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
* Paid Holidays and Bank Holidays
* Holidays increasing after each year of service up to 25 days.
* Birthday Holiday
* Mental Health Support Scheme
* Long Service Award (increments of 5 years)
* Access to continued training at the Marlowe Academy
* Development & Progression opportunities
* 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
Equal Opportunities
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
RIGHT TO WORK
Marlowe Fire & Security Group do not offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.
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