Job summary Are you looking for a rewarding role that supports the smooth operation of a healthcare environment? We are seeking a proactive and dedicated Facilities Assistant to join our team at Devon Partnership NHS Trust. In this role, youll be instrumental in maintaining a safe and efficient environment for both patients and staff. Your work will help ensure that the facilities we use are well-maintained and welcoming, contributing to the overall quality of care we deliver to those who need mental health services. About You Were looking for a Facilities Assistant who can demonstrate: A strong understanding of health and safety requirements in a healthcare setting. Excellent communication skills, with the ability to interact effectively with a wide range of individuals. The ability to work independently and as part of a team. This role is based at Torbay Hospital, but its important to note that we are part of Devon Partnership NHS Trust, which provides mental health services, not Torbay and South Devon Healthcare Trust. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email dpt.recruitmentnhs.net for further information. Main duties of the job The main duties of the role are to provide a cleaning service to various wards and areas in our site and also to provide a meal service to our patients. Our main focus is to meet the national standard of cleanliness, making sure our services runs smoothly and that patient care is the highest priority. Cleaning duties within the allocated department of work and associated areas in accordance with the departmental cleaning schedule, National Cleaning Standards and including specialist cleaning as required by Infection Control. Assist with ad hoc light Portering duties. Checking equipment to be used and displaying warning signs to comply with the Health and Safety Regulations. Ensuring correct waste segregation disposal procedures in accordance with Trust policy. Regeneration and serving of food, beverage preparation and associated duties. Distribution and collection of linen to wards and departments and other associated laundry duties. Completion of Trust and departmental paperwork in accordance with standing instructions. Assistance with Health, Safety, Hygiene and monitoring checks/audits. To observe Food Hygiene Legislation, hospital and client policies and procedures at all times, reporting any faults, defects or operational issues to the Supervisor/Manager/Client representative. Engagement with all training programmes/courses relevant to the role. About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Date posted 10 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Weekend and Bank Holiday enhancements Contract Permanent Working pattern Flexible working Reference number C9369-25-0199 Job locations Torbay Hospital Haytor Unit Torquay Devon TQ2 7AA Job description Job responsibilities Our vision An inclusive society where the importance of mental health and wellbeing is universally understood and valued. Our aims To deliver consistently high quality care and treatment To ensure our services are driven by the voices of people who use them To build a reputation as a recognised centre of excellence and expertise To attract and retain talented people and to create a great place to work, with a shared sense of pride and ambition To challenge discrimination and stigma and to champion recovery, inclusion and wellbeing To be an efficient, thriving and successful organisation with a sustainable future. Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Duties and Responsibilities 1. Cleaning duties within the allocated department of work and associated areas in accordance with the departmental cleaning schedule, National Cleaning Standards and including specialist cleaning as required by Infection Control. 2. Assist with ad hoc light Portering duties. 3. Checking equipment to be used and displaying warning signs to comply with the Health and Safety Regulations. 4. Ensuring correct waste segregation disposal procedures in accordance with Trust policy. 5. Regeneration and serving of food, beverage preparation and associated duties. 6. Distribution and collection of linen to wards and departments and other associated laundry duties. 7. Completion of Trust and departmental paperwork in accordance with standing instructions. 8. Assistance with Health, Safety, Hygiene and monitoring checks/audits. 9. To observe Food Hygiene Legislation, hospital and client policies and procedures at all times, reporting any faults, defects or operational issues to the Supervisor/Manager/Client representative. 10. Engagement with all training programmes/courses relevant to the role. Communication and Working Relationship Skills Providing and receiving routine information orally, in writing and electronically to assist in understanding own job. The post holder will be expected to communicate effectively with service users and providers, where there may be barriers to understanding due to mental health or learning disabilities Communication is mainly with colleagues and service users and outside agencies. Planning and Organisational Skills Organise own day to day work task obtained through good practice. Able to cope with unpredictable work schedule. Responsibility for Patient/Client Care, Treatment and Therapy The post holder will be expected to engage with service users to provide advice about facilities services that apply to them, including food service. Responsibility for Policy and Service Development Implementation The post holder will be expected to adhere to policies, and propose changes to practice and procedure for their own area. Responsibility for Finance, Equipment and Other Resources The post holder will be responsible for maintaining domestic stock and equipment ensuring they are used safely and stored securely. Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management The post holder will be expected to attend regular supervision, attend department meetings within the department and wider the Trust if required. The post holder will be expected to complete all Essential and Compulsory training courses. Responsibility for Information Resources and Administrative Duties The post holder will be expected to complete all relevant department paperwork on a daily basis. Any Other Specific Tasks Required Cleaning duties involving lifting buckets of water, pushing/pulling stores/laundry, using scrubbing machines. Food service delivery of the meals to service users. The post holder may be required to carry out other duties, appropriate to the grade at the discretion of the Trust. Job description Job responsibilities Our vision An inclusive society where the importance of mental health and wellbeing is universally understood and valued. Our aims To deliver consistently high quality care and treatment To ensure our services are driven by the voices of people who use them To build a reputation as a recognised centre of excellence and expertise To attract and retain talented people and to create a great place to work, with a shared sense of pride and ambition To challenge discrimination and stigma and to champion recovery, inclusion and wellbeing To be an efficient, thriving and successful organisation with a sustainable future. Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Duties and Responsibilities 1. Cleaning duties within the allocated department of work and associated areas in accordance with the departmental cleaning schedule, National Cleaning Standards and including specialist cleaning as required by Infection Control. 2. Assist with ad hoc light Portering duties. 3. Checking equipment to be used and displaying warning signs to comply with the Health and Safety Regulations. 4. Ensuring correct waste segregation disposal procedures in accordance with Trust policy. 5. Regeneration and serving of food, beverage preparation and associated duties. 6. Distribution and collection of linen to wards and departments and other associated laundry duties. 7. Completion of Trust and departmental paperwork in accordance with standing instructions. 8. Assistance with Health, Safety, Hygiene and monitoring checks/audits. 9. To observe Food Hygiene Legislation, hospital and client policies and procedures at all times, reporting any faults, defects or operational issues to the Supervisor/Manager/Client representative. 10. Engagement with all training programmes/courses relevant to the role. Communication and Working Relationship Skills Providing and receiving routine information orally, in writing and electronically to assist in understanding own job. The post holder will be expected to communicate effectively with service users and providers, where there may be barriers to understanding due to mental health or learning disabilities Communication is mainly with colleagues and service users and outside agencies. Planning and Organisational Skills Organise own day to day work task obtained through good practice. Able to cope with unpredictable work schedule. Responsibility for Patient/Client Care, Treatment and Therapy The post holder will be expected to engage with service users to provide advice about facilities services that apply to them, including food service. Responsibility for Policy and Service Development Implementation The post holder will be expected to adhere to policies, and propose changes to practice and procedure for their own area. Responsibility for Finance, Equipment and Other Resources The post holder will be responsible for maintaining domestic stock and equipment ensuring they are used safely and stored securely. Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management The post holder will be expected to attend regular supervision, attend department meetings within the department and wider the Trust if required. The post holder will be expected to complete all Essential and Compulsory training courses. Responsibility for Information Resources and Administrative Duties The post holder will be expected to complete all relevant department paperwork on a daily basis. Any Other Specific Tasks Required Cleaning duties involving lifting buckets of water, pushing/pulling stores/laundry, using scrubbing machines. Food service delivery of the meals to service users. The post holder may be required to carry out other duties, appropriate to the grade at the discretion of the Trust. Person Specification Knowledge and skills Desirable Hospital cleaning techniques Food Hygiene/safety Qualifications Essential QCF level 2 or equivalent in Hospitality/cleaning and support services, or willing to work towards achieving qualification Basic IT Skills Desirable Level 1 Food Hygiene Planning and organisational skills Essential Able to cope with a sometimes unpredictable environment. Desirable Able to organise own day to day work task obtained through good practice Experience Essential Experience in cleaning but training will be provided. Desirable Experience in cleaning and catering services. Person Specification Knowledge and skills Desirable Hospital cleaning techniques Food Hygiene/safety Qualifications Essential QCF level 2 or equivalent in Hospitality/cleaning and support services, or willing to work towards achieving qualification Basic IT Skills Desirable Level 1 Food Hygiene Planning and organisational skills Essential Able to cope with a sometimes unpredictable environment. Desirable Able to organise own day to day work task obtained through good practice Experience Essential Experience in cleaning but training will be provided. Desirable Experience in cleaning and catering services. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Devon Partnership NHS Trust Address Torbay Hospital Haytor Unit Torquay Devon TQ2 7AA Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)