Senior IT Systems Analyst
Permanent
Remote
Our client is looking for a Senior IT System Analyst to become a key team member of their team working primarily on various clinical systems.
This role will have a heavy involvement in RPA and Power Apps.
Responsibilities:
* You will lead on specific IT projects and be ready to be hands-on to offer configuration (1st/2nd line support) on key IT applications for corporate teams, mainly focusing on Power Apps and various CRMs.
* Work on IT projects, leading on analysis, configuration, change, test, and on application/hardware projects as needed, as apt leading on smaller manageable projects to deliver change.
* You will be a visible team lead, in a matrix management setting offering hands-on configuration support across key IT applications, including AD, telephony, CRM, and IT reporting tools.
Skills and Experience:
* Experience in RPA and Power Apps.
* Microsoft Certified: Power Platform Fundamentals.
* Strong Office 365 skills.
* CRM administration and change planning/control.
* Experience delivering IT support/operations or project change, in a hands-on role, capturing and delivering on business needs with internal and external suppliers.
* Proven ability to offer functional advice on how to use key business applications.
* Proven knowledge of problem-solving working in an operational support environment, triaging tickets and working to resolve problems to reduce further incidents.
* Working experience in an ITIL environment.
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