We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Responsibilities:
1. Monitoring counters and chillers to ensure they are clean, well-stocked, and presented in line with our six principles.
2. Regularly checking restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail.
3. Listening carefully and taking instructions from your manager.
4. Providing prompt and efficient service at all times.
5. Communicating confidently with customers, gaining feedback, and reacting to their needs to ensure a positive customer experience.
6. Following procedures and displaying good food safety practices at all times.
Requirements:
1. Food Safety Level 2 and Health & Safety Level 2 certificates.
2. Previous experience working in a customer service environment.
3. Good merchandising skills and till experience.
Our benefits include:
1. An annual day off for your birthday!
2. Monthly masterclasses with Michelin-starred chefs.
3. Fully funded development courses ranging from levels 2 to 7.
4. Discounts and cashback at a wide variety of retail and leisure outlets.
5. Cycle-to-work scheme.
6. Freedom Friday – a paid day off to volunteer at a charity of your choice.
7. Free lunch every workday!
8. 24/7 access to the Mental Health Charter App.
9. Enhanced parental leave benefits.
10. Paid leave for fertility treatments.
11. Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
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