Job summary The General Manager will operate with significant autonomy and is expected to support the Directorate's diverse Service Boards and area programme teams by providing credible and professional direction and leadership on the strategic planning and development of services. They will enable the sharing of knowledge, ideas and skills and undertake service modernisation work as appropriate to achieve Directorate objectives. They will support joint working and planning with partner agencies to deliver effective integrated care. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job - Lead the Service's operational and capital planning processes detailing priorities for service development, redesign and modernisation, in line with national and local policies. - Develop effective quality and safety management systems across the Service, and lead on the co-ordination of governance issues within the Directorate and the wider Health Board on behalf of Clinical Directors. - Develop effective performance management systems across the Directorate, and lead on the co-ordination of performance issues within the Directorate and the wider Health Board. - Lead and implement major service developments within the Directorate to meet national targets. - Undertake consultant and medical job planning and establish agreements on outcome measures; manage appropriate medical staffing issues on behalf of the Clinical Director - Act as Project Director for major capital schemes and co-ordinate the capital bidding process within the Directorate. - Lead on estates and accommodation issues, administration and information systems. - Manage other staff /departments as delegated by the Associate Director - Be the nominated deputy for the Associate Director About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 03 January 2025 Pay scheme Agenda for change Band Band 8b Salary £63,150 to £73,379 a year per annum Contract Permanent Working pattern Full-time Reference number 050-AC012-0125 Job locations To be confirmed To be confirmed - North Wales LL18 5UJ Job description Job responsibilities The Central IHC, is seeking to appoint an enthusiastic and forward-thinking General Manager to manage intermediate care and specialist medicine services in Conwy and Denbighshire. Reporting to the Associate Director for Intermediate Care and Specialist Medicine, the successful candidate will work with a range of partners including Community Services, Primary Care, Acute services and the third sector to deliver and work alongside the IHC Management Team and partners in the East (Wrexham and Flintshire), to drive the implementation of the Accelerated Cluster Development (ACD) programme forward. The successful candidate will work with a range of partners including Primary Care, Community Health, Social Care, and the third sector to deliver effective health care. This is a wide-ranging role which includes the management of inpatient beds, Minor Injury Units (MIUs), medical specialities including tertiary services and is an excellent opportunity for an individual who has experience in managing both strategic improvements and operational delivery, working across multiple organisations and with many professional groups. Some of the key attributes desired include: The ability to influence colleagues, harness their expertise and turn that into significant benefit for patients and staff. Compassionate leadership to underpin challenging conversations and change, where appropriate, an approach important in supporting and developing leaders across this area The ability to ensure structure is in place to support workloads and projects whilst demonstrating visible progress whilst actively seeking support where needed will require commitment, focus and empathy. The successful candidate will need to have good people skills, be a strong leader, manage strategic change, have a can-do attitude and a strong will to work as part of a successful team. By nature of this post, excellent written and communication skills, as well as the ability to prioritise work and meet deadlines is essential. Candidates will also be required to undertake Bronze on call duties, following suitable training. If you are looking for a role, which will require hard work, commitment and passion, but where there are significant rewards in achievement of goals, then please contact me (details below). For more information, please contact Elaine Hodgson Associate Director Intermediate Care and Specialist Medicine on Elaine.Hodgsonwales.nhs.uk There are two Community Services Manager posts with assigned responsibilities and a portfolio which gives them lead responsibility for supporting specified services across the Directorate in line with the service management structure. Job description Job responsibilities The Central IHC, is seeking to appoint an enthusiastic and forward-thinking General Manager to manage intermediate care and specialist medicine services in Conwy and Denbighshire. Reporting to the Associate Director for Intermediate Care and Specialist Medicine, the successful candidate will work with a range of partners including Community Services, Primary Care, Acute services and the third sector to deliver and work alongside the IHC Management Team and partners in the East (Wrexham and Flintshire), to drive the implementation of the Accelerated Cluster Development (ACD) programme forward. The successful candidate will work with a range of partners including Primary Care, Community Health, Social Care, and the third sector to deliver effective health care. This is a wide-ranging role which includes the management of inpatient beds, Minor Injury Units (MIUs), medical specialities including tertiary services and is an excellent opportunity for an individual who has experience in managing both strategic improvements and operational delivery, working across multiple organisations and with many professional groups. Some of the key attributes desired include: The ability to influence colleagues, harness their expertise and turn that into significant benefit for patients and staff. Compassionate leadership to underpin challenging conversations and change, where appropriate, an approach important in supporting and developing leaders across this area The ability to ensure structure is in place to support workloads and projects whilst demonstrating visible progress whilst actively seeking support where needed will require commitment, focus and empathy. The successful candidate will need to have good people skills, be a strong leader, manage strategic change, have a can-do attitude and a strong will to work as part of a successful team. By nature of this post, excellent written and communication skills, as well as the ability to prioritise work and meet deadlines is essential. Candidates will also be required to undertake Bronze on call duties, following suitable training. If you are looking for a role, which will require hard work, commitment and passion, but where there are significant rewards in achievement of goals, then please contact me (details below). For more information, please contact Elaine Hodgson Associate Director Intermediate Care and Specialist Medicine on Elaine.Hodgsonwales.nhs.uk There are two Community Services Manager posts with assigned responsibilities and a portfolio which gives them lead responsibility for supporting specified services across the Directorate in line with the service management structure. Person Specification Qualifications Essential Degree and/or management or professional qualification at diploma level or equivalent demonstrated knowledge as Senior Manager within the NHS for at least 3 years. Professional development to Master's level through a combination of courses, in service training and experience Evidence of continuing personal and professional development. Desirable Management or professional qualification at post graduate level European Computer Driver Licence Qualification or working towards it. Experience Essential Significant relevant management experience working with multi-disciplinary teams. Evidence of ability to implement and manage change in a multi-agency environment Ability to provide examples of real progress against key objectives in the development and delivery of services within the NHS Experience of financial and HR management in a complex organisation Experience in managing human resource issues and conflict resolution Experience in preparing, producing and negotiating complex business and service development plans. Skills Essential Ability to work autonomously with no close supervision Ability to deliver performance requirements within set deadlines. Ability to manage a wide variety of unrelated projects and issues on a daily basis Ability to problem solve and make decisions. Ability to influence and negotiate Excellent communication and interpersonal skills, both verbal and written Ability to initiate/respond positively to change. Able to analyse, interpret and communicate complex information in a way others can understand. Project management and facilitation skills. Ability to manage several complex projects and see them through to their conclusion. Ability to communicate effectively with all levels of the organisation and at senior level with external organisations Ability to develop and support teams at a senior level IT literate using multiple software packages - email, word processing, spreadsheets, database, PowerPoint, and clinical information systems Desirable Teaching/mentoring skills Knowledge Essential Thorough knowledge of the NHS and the issues facing it. Knowledge of National agenda and policies. In-depth knowledge across a wide range of BCUHB services, systems and procedures. Demonstrates sound understanding of the science of improvement and quality techniques Desirable Understanding the aims and objectives of the Service Improvement and Modernisation Agenda. Has an understanding of current employment law. Personal Qualities Essential Committed to a culture of continuous improvement and development - underpinned by open communications and team working. Ability to manage emotions and be resilient in a range of complex and demanding situations. High workload capacity Ability to work as part of a multi-disciplinary team. Openness and integrity. Self-motivated, proactive and innovative Ability to prioritise workload and deliver within tight and competing deadlines Person Specification Qualifications Essential Degree and/or management or professional qualification at diploma level or equivalent demonstrated knowledge as Senior Manager within the NHS for at least 3 years. Professional development to Master's level through a combination of courses, in service training and experience Evidence of continuing personal and professional development. Desirable Management or professional qualification at post graduate level European Computer Driver Licence Qualification or working towards it. Experience Essential Significant relevant management experience working with multi-disciplinary teams. Evidence of ability to implement and manage change in a multi-agency environment Ability to provide examples of real progress against key objectives in the development and delivery of services within the NHS Experience of financial and HR management in a complex organisation Experience in managing human resource issues and conflict resolution Experience in preparing, producing and negotiating complex business and service development plans. Skills Essential Ability to work autonomously with no close supervision Ability to deliver performance requirements within set deadlines. Ability to manage a wide variety of unrelated projects and issues on a daily basis Ability to problem solve and make decisions. Ability to influence and negotiate Excellent communication and interpersonal skills, both verbal and written Ability to initiate/respond positively to change. Able to analyse, interpret and communicate complex information in a way others can understand. Project management and facilitation skills. Ability to manage several complex projects and see them through to their conclusion. Ability to communicate effectively with all levels of the organisation and at senior level with external organisations Ability to develop and support teams at a senior level IT literate using multiple software packages - email, word processing, spreadsheets, database, PowerPoint, and clinical information systems Desirable Teaching/mentoring skills Knowledge Essential Thorough knowledge of the NHS and the issues facing it. Knowledge of National agenda and policies. In-depth knowledge across a wide range of BCUHB services, systems and procedures. Demonstrates sound understanding of the science of improvement and quality techniques Desirable Understanding the aims and objectives of the Service Improvement and Modernisation Agenda. Has an understanding of current employment law. Personal Qualities Essential Committed to a culture of continuous improvement and development - underpinned by open communications and team working. Ability to manage emotions and be resilient in a range of complex and demanding situations. High workload capacity Ability to work as part of a multi-disciplinary team. Openness and integrity. Self-motivated, proactive and innovative Ability to prioritise workload and deliver within tight and competing deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address To be confirmed To be confirmed - North Wales LL18 5UJ Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)