Deputy Associate Director of Operations
Department: Core Clinical
Full-time 37.5 hours per week, Band 8c, £74,290 - £85,601 per annum, all MKUH roles will be considered for flexible working
We have an exciting opportunity for an enthusiastic and driven operational manager to join our Core Clinical Division in the role of Deputy Associate Director of Operations.
Working with an engaged team of dedicated healthcare professionals including the Clinical Director, Clinical Leads and Heads of Service, you will support and develop services, focusing on Performance and delivery of Key Performance Indicators, whilst maintaining financial performance. You will be responsible for the delivery of safe, efficient and high-quality care to our patients as well as progressing the portfolio of services within a business focus environment.
You will ideally have healthcare or NHS experience and possess a strong track record of operational delivery, strong financial management and skills, coupled with effective leadership skills. You will also have the ability to develop strong, productive and collaborative relationships both internally and with key stakeholders.
Informal discussions are welcome prior to application submission - please contact Jonathan Loasby, Director of Operations, Core Clinical atJonathan.Loasby@mkuh.nhs.uk
Interview date: 4th March 2025
We are unable to sponsor this role
Together with other posts in the Divisional "Triumvirate": Sets and delivers a multidisciplinary Divisional and CSU (Clinical Service Unit) strategy and vision that enables the delivery of the Trust Objectives, whilst improving the service for patients. Together they influence the Trust's future. The postholder will work autonomously, interpreting policies and practices, advising the Triumvirate on how to apply these in practice across the division.
• Establish relationships with the internal and external staff groups and stakeholders to facilitate robust service delivery, successful development of clinical services utilising best practice methodologies.
• Establish effective relationships with clinical staff and other stakeholders to assist with ensuring financial targets and cost improvement programmes are delivered to agreed budgets.
• Work with other service/directorate leaders in the achievement of corporate objectives.
• Lead on the delivery of the CSUs strategies in terms of service development and project management to secure the strategic transformation required. This will involve communicating highly contentious information with staff groups such as movement of services and the prioritisation of services to deliver the best patient care. Refined interpersonal and influencing skills will be required to manage these challenging discussions
"An outstanding 92% stated that their role significantly affects patients and service users" (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
"We care We communicate We collaborate We contribute"
Creating a vision:
• Together with other members of the Divisional Triumvirate set, deliver and clearly communicate to staff a multidisciplinary Divisional and CSU strategy and vision that enables delivery of the Trust strategy.
Delivering the Trust's Strategy:
• Contributing to the implementation of the Trust’s vision and strategy at Management Board level through the development of the Divisional strategies.
• Develop and agree the strategic plans that place patient care at the heart of the service, ensuring that these are translated into achievable operational plans for the CSU's
Human Resource Management:
• Management responsibility for recruitment, retention, disciplinary and grievance, and all staffing issues within the directorate/services.
• Provide support and advice to junior managers directly managed.
Financial Management:
• Ensure that the CSUs/services manage expenditure (including recharges from other Divisions) by achieving agreed income targets or reducing expenditure accordingly.
• Responsible for ensuring that the CSUs/services are appropriately supported to deliver allocated cost improvement targets, developing realistic plans and monitoring and reviewing their implementation.
Service Delivery:
• Responsible for leading and developing the operational team to ensure that the PTL system is kept up to date and accurate to enable appropriate management of the demand. Escalation of constraints and works with services to develop an action plan to resolve.
• Lead and develop the operational team to undertake demand and capacity, keeping the relevant models / systems up to date. Holding the operational team to account for delivery of these on an ongoing basis.
Improving the service:
• Responsible for and leads on the divisional wide service improvement projects aligned to CSU strategies aimed to improve service quality, performance and patient experience i.e. Screening services, HSDU, Pathology and Pharmacy. Working closely with all major internal (division/Trust) and external stakeholders (Outsourcing / insourcing companies etc) to deliver the benefits.
Working with others:
• Actively seek opportunities for quality, efficiency and other performance.
• Work within the Divisional Triumvirate in a truly “multidisciplinary” way, flexibly supporting colleagues and taking on the appropriate share of joint responsibilities and workload.
Communication:
• To help establish and maintain effective two-way channels of communication within the division.
• To maintain lines of communication with other operational managers in the Trust and wider healthcare community if appropriate to ensure that services are integrated.
Health & Safety:
• All staff will take care of own safety and that of others who may be affected by their actions or omissions.
Other duties:
• Required to participate in the Trust's Manager on call rota.
Please refer to the Job Description for further details
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
This advert closes on Wednesday 19 Feb 2025