Job Description
Job purpose:
Evelyn Partners Fund Solutions Ltd (EPFL) provides Authorised Fund Manager (AFM / ACD) and Fund Administration services to Authorised Funds domiciled in the UK. Fund Administration services are inclusive of Fund Pricing & Valuations, Financial Reporting & Taxation, Transfer Agency and Technical Fund Accounting & Transitions.
This role is within Transfer Agency reporting to Senior Manager, Transfer Agency. This role will have responsibility for ensuring all aspects of Transfer Agency duties are co-ordinated and completed in a timely and accurate manner as required within service level agreements and regulatory requirements. Duties are principally inclusive of investor dealing, settlements, client money and distributions.
Key Responsibilities:
* Ensure that all tasks are completed to a high standard and work produced within deadlines and that any anomalies are reported to your line manager within agreed timescales.
* Ensure that personal and team KPIs are met, assist in collation of MI highlighting any issues to management.
* Respond to telephone and email enquiries in a timely professional manner, liaising with fund managers and external parties where relevant and in a timely manner, escalating any issues where relevant.
* Log, maintain and respond to written client enquiries in a timely manner, ensuring all client and external documents are relevant and up to date.
* Contribute to the review of team tasks, identifying improvements with a view to enhancing client service. Participate in, and contribute to, any ad-hoc project-related work where necessary.
* Adopt a high-quality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy, including data input, document checking and payments, escalating to manager or relevant department where necessary.
Qualifications
Key Skills and Experience:
* Experience gained within a financial services institution especially in Operations is advantageous but not essential.
* Demonstrable interest in financial services and in particular investment management.
* Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel.
* Strong Interpersonal skills are essential, with the ability to communicate well both written and verbally to senior audiences.
* Ability to work well in a team but concurrently comfortable to work individually.
* Demonstrate ability to understand and summarise complex information in a professional and concise manner.
Additional Information
As a colleague here at Evelyn Partners, you will have access to benefits that include:
* Competitive salary
* Private medical insurance
* Life assurance
* Pension contribution
* Hybrid working model (role dependant)
* Generous holiday package
* Option to purchase additional holiday
* Shared parental leave
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.