```html Who You Are Educated to degree level with an appropriate professional qualification relevant to the role and specialism (e.g., CSS/CQSW or DipSw, Dip COT, or Degree in Occupational Therapy) Registered with the HCPC Knowledgeable about the Care Act 2014, the Mental Capacity Act 2005, and other relevant legislation Demonstrates understanding of the principles and application of excellent adult social care Capable of creating effective working relationships with internal and external customers Possesses strong literacy, numeracy, interpersonal, and IT skills Experienced in a similar role within a Local Authority is desirable Experience with commissioning and coordinating delivery of services is a plus Able to respond proactively to organizational change Demonstrates a commitment to professional development What the Job Involves Manage a service caseload including customers with complex needs Accept referrals, perform screenings, and carry out customer needs assessments Apply eligibility criteria as identified in the Care Act to differentiate between essential and desirable customer needs Provide professional supervision to unqualified staff Maintain professional qualifications, memberships, and registrations Develop and maintain effective working relationships with partners to deliver coordinated, timely services Ensure compliance with professional codes of conduct and relevant legislation Promote and engage in good team working practices Provide effective communication within the team, across the council, and with partners Deliver services and support according to agreed service standards Contribute to the sharing of knowledge between teams and with external partners as appropriate Undertake functional assessments for customers and carers, and commission necessary equipment Recommending essential structural adaptations and liaising with professional bodies Develop customer-focused medium and long-term support plans Ensure safeguarding measures are appropriately actioned and progressed ```