Infrastructure Analyst
Liverpool or Manchester/Hybrid
£45K + Great Benefits
An Infrastructure Analyst is required for an established legal firm who have offices in both Liverpool and Manchester. The successful candidate will report to the Infrastructure Service Delivery Manager and will form part of the technical infrastructure team. The team are currently working with some of the latest technologies in the market, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. As well as being a member of our Infrastructure team, the successful candidate will also closely align with the enterprise architect, project management office and service desk teams.
Key responsibilities:
Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure across their UK and International Offices.
Support Project Managers giving technical guidance to enable the smooth implementation of Services and Products into the Architecture through the Project lifecycle RFP through to BAU Support.
Act as a point of escalation to Infrastructure Analysts and support them in identifying, troubleshooting, and resolving complex issues.
Embrace change defined by the IT Project Roadmap.
Create and maintain systems design and configuration documentation, including creating and maintaining test pla...