Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.
Job Description
The role of Building Manager (BM) is to enhance the management of the building to maintain the highest standards of health and safety and customer service. The BM will manage any contractors working on site to ensure best practices are adopted and maintain all associated electronic systems for financial and health and safety. The BM will be expected to build and enhance the customer experience of the building, working with the wider team to deliver the client's expectations for the property. This role is for one of the most prestigious properties in the Spinningfield Estate.
CORE RESPONSIBILITIES
* Lead by example and inspire wider onsite teams.
* Manage the delivery of all relevant services for the site including Cleaning, M&E, Manned Security and Projects where applicable.
* Act as a Health and Safety ambassador and ensure a safe working environment for the building users.
* Understand client requirements and provide solutions to meet and exceed needs.
* Ensure compliance across the building, audit the site log books, and maintain all CAFM systems.
* Manage the front of house and maximize the utilization of resources.
* Conduct daily building checks and liaise with customers and clients to ensure their needs are being met.
* Provide effective management of rosters to minimize absence and ensure that cover requirements are planned.
* Lead, recruit, develop and retain staff to deliver quality services efficiently.
* Act as the focal point for compliance and audit relationships, liaising with external bodies.
* Maintain all financial systems ensuring all invoices are coded in a timely fashion.
* Set and maintain the budget for the site.
* Have a flexible approach to working hours as required by the needs of the property.
Qualifications
* You demonstrate and role model the key behaviours of service excellence.
* You continually go above and beyond the expectations of your team and stakeholders.
* You preempt the work required ensuring you are always delivering high levels of service.
* Excellent organizational and time management skills.
* Possess excellent oral and written communication skills.
* Ability to produce detailed building management reports.
Additional Information
At Colliers, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process.
#J-18808-Ljbffr