Description The middle office as a whole must ensure the accurate capture of the business’ transactions, systematically managing product complexity, capturing the subsequent market risks resulting from these transactions, and representing accurate Profit and Loss (PnL) for our Traders. As a Middle Office Transaction Processing Analyst in Market Operations team, you will be providing direct support to senior Operational Management with respect to the Rates Risk Middle Office, acting as a key point of contact for downstream groups, whilst leading process improvements. Our Middle Office currently supports approx. 80 traders with a trade volume of 105,000 per day, due to this high demanding volume we have to ensure our controls monitoring this population are accurately and efficiently completed. Job responsibilities Performs deal reviews within the Service Level Agreement which involves reviewing term sheet versus risk management systems and legal confirmation versus risk management systems Monitors Middle Office trade lifecycle event processing to understand the key manual touch-points themes and display the impact of this via suitable MIS Identified problems area and builds relationships across the business to create working groups and initiate change discussions Liaises with Marketing support, Trade Support and other Back Office control groups Ensures accurate reviews and timely escalation of unissued/unexecuted documents Drives efficiency in the current process and identify incorrect booking practices and educate Middle Office on the impact Builds and sustains strong working relationships with internal Lines of Business including Middle Office, Front Office, and internal Counterparts Ensures all issues are investigated and resolved in a timely manner as per Business Standards Prepares weekly MIS and monthly control packs for Senior Management, analyses MIS and report trends and spikes Participates in various testing related to system enhancement, project implementation, and new business initiatives Identifies control gaps and suggest improvement ideas for better efficiency and effectiveness Required qualifications, capabilities, and skills Must exhibit strong partnership abilities Must be able to handle a high level of complexity in product coverage, shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities, and be comfortable dealing with a stressful and fast-paced Trading environment Strong communication skills Problem solving – Developing and implementing solutions to often complex issues Control – Understanding and implementing the control framework to mitigate risk through the transaction lifecycle Projects - Assisting in the delivery of tactical and strategic solutions Needs to be highly numerate with excellent keyboard skills and a high-level of computer literacy Needs to be aware and have an understanding of the large financial risks that can be incurred through operational errors and control risks Preferred qualifications, capabilities, and skills Derivatives product knowledge and Derivatives experience