All Security Consultants • Perform consultancy and audit/assessment activities during delivery of customer projects across the range of the Cyber Security GRC services, in line with both employee capabilities and business need • Interact professionally with customers across a variety of channels, ensuring timely progression of projects and the ongoing development of longstanding trust-based customer relationships • Provide ongoing support and guidance to customers to help them achieve their goals and ambitions • Support Claranet’s efforts to build new and update existing service offerings • Participate in customer calls as required to support both Claranet and customer project activities such as, but not limited to; pre-sales/sales calls, customer support calls, audit/assessment calls, Q&A (question and answer) calls to support audit/assessments, perform remote assessment activities • As necessary, create and maintain documentation supporting the delivery of Cyber Security GRC services • Where appropriate, provide mentoring and / or coaching to GRC colleagues of the same level or below • Keep up with industry trends, emerging threats, and technological advancements to effectively address new challenges and technologies • Perform QA (Quality Assurance) reviews of reports produced by the Cyber Security function’s GRC Team • Where necessary, assist with the development and growth of the Cyber Security function’s such as, product / service improvement or creating cutting-edge training material for internal and external delivery • Fulfil any re-certification requirements and CPE (Continuing Professional. Education) obligations Teams to collaborate with • Customer Experience and Managed Services - ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions. • Portfolio, Alliances & Technology Practices - support efforts to embed GRC services into customer solutions, Claranet services. • Finance & Corporate Development - submission of any work-related expenses. Behavioural competencies - organisational and behavioural fit • Customer facing, able to represent Claranet confidently and professionally • Willing to travel to deliver onsite work as required • Ability to identify improvements through inquisitiveness, share ideas constructively and work collaboratively with a variety of colleagues to deploy change • Self-motivated and able to work both independently as well as part of a dynamic team • Accountable by delivering on promises and pursuing growth and personal improvement where developmental feedback is received • Clear and consistent communication skills across a variety of channels, fostering productive and strong working relationships • Good numeracy and organisational skills, with attention to detail • Positive, respectful to others, and enthusiastic Critical competencies - technical fit • Good understanding of at least one audit framework; PCI DSS, ISO 27001, Cyber Essentials, NIST, SOC 2, NIS2, Microsoft 365 Certification, etc. • Ability to deliver, without supervision/support, at least one Cyber Practice GRC service • Aptitude for understanding, interpreting, and applying objective standards to specific responses • Working under pressure of varying deadlines and priorities, and managing workload accordingly • Problem-solving, helping others to understand complex ideas • Providing guidance in customer-facing situations, tailoring advice to each individual recipient • Good knowledge and understanding of security and networking technologies • Ability to quickly learn and understand new skills and technologies specific to the Cyber Security industry • Take own initiative to expand information security knowledge • Ability to write concise, accurate and timely reports Desirable competencies • Exposure to multiple industry audit/compliance frameworks; PCI DSS, ISO 27001, Cyber Essentials, NIST, SOC 2, NIS2, etc. • Exposure to Amazon AWS, Microsoft Azure or Google GCPs cloud platforms • Data Privacy Experience, e.g. GDPR, DPA2018 • Full UK driving license (for UK recruitment)