Job overview
We are looking for a highly motivated and enthusiastic Clinical Services Administrator to join our friendly and diverse Wiltshire admin team who provide a high standard of administrative support to front line multidisciplinary clinical teams. Applicants should be effective communicators, have excellent administration and organisational skills, possess a good working knowledge of all Microsoft Office systems, and be willing to undertake training in order to use other software packages, including our electronic patient record system.
You will be working as part of a busy administrative team within the Services, and will need to be able to prioritise and organise your own workload, as well as sharing admin work streams, to ensure effective and efficient support to the clinical teams. The role is varied, and requires the successful candidates to be able to adapt to constant changes in workload, to meet demand and deadlines.
If you are someone who is able to work well under pressure, while remaining calm in challenging situations, who has a positive and friendly nature, and an interest in working for mental health services, this could be the job opportunity for you.
This is a 22.5 hour post required specifically for the following days: Monday, Wednesday, and Friday – 8.30/9.00 am to 4.30/5.00 pm. The role will be split between a work base in Trowbridge and Warminster.
We look forward to receiving your application.
Main duties of the job
To provide comprehensive administration and secretarial support to multidisciplinary teams, including medical staff, and the system-wide multi-disciplinary team. This will include being the first point of contact for that team and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.
There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.
The post holder will be able to work to high standards and will be required to take personal details from people and upload them onto the electronic patient record system (Rio). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.
The post holder will be key in maintaining diaries, arranging meetings, taking formal minutes, and keeping appropriate records on the most up-to-date templates. Their work is managed rather than supervised, and they are accountable for their own actions – a manager is available for reference but generally, they will manage their own workload.
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