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Our Sales Managers set the standard for retail on the shop floor. Responsible for driving sales, managing, and supporting an accomplished team of sales professionals, the Sales Managers ensure that all our standards of service are upheld and maintained whilst being capable of adapting to the needs of a constantly changing and varied business.
Key Accountabilities:
Leadership and Coaching
* Building and maintaining a high performing team
* Engage and energise the team to sell
* Holds training sessions on product and service to actively develop team
* Forges and builds relationships with other departments
Service for Sales
* Monitors progress of sales targets and productivity
* Sets, rewards and incentivises team to achieve targets and coaches team to further enhance performance
* Works to KPI’s and targets to drive success
* Executes floor moves in line with brand performance and sell through
* Provides weekly trade feedback highlighting successes, customer feedback and opportunities for further growth
Standards
* Attends floor walks, ensuring product availability and standards of the shop floor (including staff and stock) and stockroom are adhered to
* Prevents stock loss ensuring all stock is tagged, free from the liability of damage, paperwork is correctly administered
* Prepares and participates in stock take
What we would love to see:
We would love to see highly skilled managers, who have knowledge and experience of Luxury products, know the importance of driving sales and commercial focus. You will understand the marketplace and current trends related to luxury as well as the ability to demonstrate a passion for the visual impact of your product area. Your ability to prioritise, plan and allocate resource will be essential in ensuring the efficient running of the departments year-round. Whether you are coming from a luxury department store or standalone store management role, we will expect you to demonstrate your ability to run your area profitably.
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