The Partwell Group has been in the manufacturing and supply industry since 1978, is based in Blackburn and has established itself in multiple markets in the UK and overseas. The company prides itself on the continual development of its employees, winning awards in the North West for the development of our apprentices. Sales Office Manager to support and lead the internal sales team, ensuring efficient office operations with the ability to streamline processes, improve profitability, support the external sales team, and maintain and develop a customer focused environment. Key Responsibilities: Team Leadership & Development: Provide leadership, motivation and professional development opportunities to the team. Foster a positive and collaborative team environment, addressing any challenges proactively. Monitor individual and team performance, providing coaching and feedback where required. Liaise with Field sales to maximise two-way support and enhance overall sales performance Office Operations & Administration: Manage the daily operations of the sales office, ensuring smooth workflows and efficiency. Process sales transactions at all levels, including order processing, delivery notes/carrier bookings, invoicing, and consignment stock processing, to support and enhance team performance. Oversee CRM and sales tracking systems, ensuring accurate data entry and reporting. Assist in coordinating sales meetings, planning and executing training sessions, and undertaking staff performance reviews. Reporting & Analysis: Prepare and present sales reports, participate in forecasting, and performance metrics. Assist the Sales Operations Manager analysing sales trends and market conditions to identify areas for improvement. Ensure compliance with company policies and industry regulations. Qualifications & Skills: The ability to make good decisions under pressure and take responsibility. Proven experience in sales office management Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Proficiency in CRM systems, MS Office, and sales reporting tools. Ability to multitask, prioritise, and work in a fast-paced environment. Problem-solving and decision-making mindset with a focus on business growth.