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Admin Assistant - Coleraine - Full Time
Are you an organised, detail-oriented individual with a passion for delivering excellent customer service? Ensure smooth and efficient operations for local clients and national customers - apply today to find out more!
About the role:
* Location: Coleraine
* Salary:£Competitive pay rates
* Job Type: Temporary, ongoing
* Working Hours: Monday to Friday
About the Role:
As part of a small, supportive team you’ll be the first point of contact for customers, ensuring their orders are processed smoothly and efficiently. Your day-to-day tasks will be diverse, allowing you to utilise your administrative skills while contributing to a high standard of customer service. Key responsibilities:
* Be the first point of contact for customers via telephone and email, delivering friendly and professional service.
* Process customer orders through the ERP system accurately and on time.
* Create and process delivery dockets, preparing them for invoicing.
* Perform stock reconciliation using Excel spreadsheets to maintain accurate records.
* Liaise with both internal and external stakeholders, ensuring effective communication and resolution of any queries.
Criteria :
* Previous office administration experience, ideally in a customer service or sales environment.
* Strong communication skills and a customer-first approach.
* Good working knowledge of Microsoft Office, particularly Excel.
* A proactive, organised approach to work, with great attention to detail.
* The ability to manage tasks independently and work well within a team.
Why apply?
* This is an excellent opportunity to gain valuable experience in a dynamic and fast-paced environment.
Interested?
* If you’re looking to enhance your office administration skills while contributing to a positive customer service experience, we’d love to hear from you! Apply online, email or call Roksana on to find out more.
Riada Resourcing is an equal opportunities employer.