Job Title: European Road Freight Coordinator
Location: Manchester, M22 - 1 day WFH (after probation)
Salary: £33,000 DOE
Company Overview:
Join a dynamic and growing logistics company, that specialise in providing high-quality European road freight services. Their mission is to deliver exceptional service and value to customers while maintaining strong relationships with suppliers and partners.
Job Description:
We are seeking a motivated and detail-oriented European Road Freight Coordinator to join their team in Manchester. In this role, you will be responsible for coordinating and managing road freight operations across Europe, from initial customer inquiries to the successful completion of shipments. You will be integral to the growth of the business by providing exceptional customer service and developing new opportunities while maintaining operational excellence.
European Road Freight Coordinator Key Responsibilities:
Respond to customer quotations and inquiries quickly and efficiently, ensuring all customer needs are met in a timely manner.
Maintain and regularly update the suppliers' contact list to ensure efficient communication across the department.
Provide an exceptional level of service to all customers, ensuring their satisfaction and addressing any concerns or requests as required.
Invoice and accurately cost shipment files in a timely manner, ensuring proper billing for all freight services.
Monitor and manage service expectatio...