We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.
You’ll get to develop your skills and experience across a wide range of responsibilities, from supporting the Manager to meeting business and financial goals, to coaching, developing, and training team members, and leading by example with impeccable customer service.
All the while, we’ll support you with a variety of benefits, including flexible working options, tailored development and training, and numerous opportunities for progression. Plus, you’ll be part of an inclusive workplace where you can be your best and most authentic self.
You will be responsible for
While specific responsibilities may vary based on the needs of Tesco, the key responsibilities include:
* Ensuring smooth operations by maintaining safety and operational standards.
* Meeting all food safety and hygiene regulations.
* Leading by example to deliver an excellent customer experience.
* Opening and closing the café and overseeing operations in the Manager’s absence.
* Recognising and celebrating team members for excellent service.
* Learning our menu thoroughly and helping the team do the same.
* Driving sales by ensuring optimal staffing at all times.
* Delivering Health & Safety and Food Safety training to team members.
* Supporting the Café Manager with coaching and development of colleagues.
* Continuously seeking ways to improve customer service.
* Promoting an inclusive environment where colleagues feel respected, valued, and safe.
You will need
* Experience in hospitality, with Team/Shift Leader responsibilities.
* Knowledge of Health & Safety and Food Safety regulations.
Personal qualities
* Ability to multitask and adapt to changing priorities.
* Confidence to use initiative to improve processes.
What’s in it for you
Alongside a fantastic work-life balance, we offer excellent benefits, including but not limited to:
* Colleague Clubcard after 3 months - 10% discount, increasing to 15% after each pay period for four days, on most Tesco purchases.
* Request flexible working from day one.
* Retirement savings plan.
* Life Assurance.
* Access to free wellbeing resources supporting your mental and physical health.
* Exclusive deals and discounts on everyday purchases, family treats, dining out, and utility bills.
* Provided uniform and supportive policies for all of life's moments.
* Holiday entitlement starting at 28 days (including Bank Holidays).
* Access to colleague networks for diverse backgrounds.
Note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. Check our Blog for more details.
Do not include bank or payment details in your application. All applications should be submitted via the 'Apply now' button.
Created on 26/04/2025 by TN United Kingdom
#J-18808-Ljbffr