Key Result Areas To deal with patients in a polite, friendly and courteous manner To work in accordance with good practice and follow practice procedures and protocols To dispense medicines effectively, accurately and efficiently To assist with the smooth running of the dispensary To maintain strict confidentiality on all matters relating to the practice and its patients Specific Responsibilities Dispensary Serve patients at the hatch and by telephone Stock management for medication and consumables Count and check prescriptions ready for submission to the PPA Shred confidential information from dispensary Photocopy information as requested Issue repeat scripts Prepare medication orders Use Practice IT systems to prepare and label medication Prepare medication blister packs for patients Provide cover as reasonably requested for other dispensary staff Stock and operate the PharmVend dispensary machine General Assist in promoting and maintaining own and others health and safety and security Promote the good reputation of the surgery Maintain strict confidentiality on all matters relating to patients, carers, colleagues, other health workers and the business of the practice Support equality, diversity and the rights of patients and carers Participate in training programmes as requested by the practice to enable the efficient running of the practice and meet any professional minimum competence requirements Work in accordance with practice protocols Undertake other duties as reasonably requested