RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Kensington salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
This is a full-time role, including some weekend & evening work.
Your responsibilities will include:
1. Greeting clients and assisting with booking appointments.
2. Managing the salon's schedule.
3. Answering phone calls and emails.
4. Handling client inquiries.
5. Maintaining a clean and organized reception area.
6. Supporting the salon team with administrative tasks.
Minimum requirements:
* Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
* Excellent customer service and communication skills, both in person and over the phone.
* Ability to multitask and handle various administrative tasks.
* Strong organizational and time management skills.
* Friendly and welcoming personality.
* Proficient computer skills and familiarity with booking systems.
* Professional appearance and demeanor.
Enjoy the following when working with us:
* Up to £12 per hour
* 40% discount for friends & family on all hair and beauty services
* Up to 20% discount on all professional homecare products
* 28 days annual leave inclusive of bank holidays
* Career progression for superstars (Management, Head Office, Recruitment, Training & more)
* Not to forget the annual RUSH Oscars Awards!
#J-18808-Ljbffr