Outbound Telephone Sales Advisor, Loughborough
Client:
Currys
Location:
Loughborough, United Kingdom
EU work permit required:
Yes
Job Reference:
f9a28bf39a54
Job Views:
14
Posted:
18.04.2025
Expiry Date:
02.06.2025
Role overview:
Loughborough
Loughborough, LE11 5XH (Site Based)
Permanent
Full Time
Grade 1
Salary - £25,521.60 per annum
Working hours/Shift patterns – 40 hours per week, Monday to Thursday: 9:30 AM - 6:30 PM, Friday: 9:30 AM – 3:30 PM
Start Date: Monday, 12th May 2025
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.
As an Outbound Telephone Sales Advisor within our outbound team, you'll be speaking to customers regarding mobile phone network services, new contracts, upgrades, and sim only deals or Care Plan Agreements. You’ll use your excellent communication skills to talk through the offers and deals we have, whilst making sure they have all of the information available to make an informed decision.
Don’t worry if you’ve never worked in a telephone sales role, with our training and ongoing support you’ll be able to offer a world class sales experience.
Responsibilities:
* Proactively contacting customers who are new and existing Currys customers.
* Helping the customer understand the different handsets, deals and network providers and Care Plan Agreement we offer.
* Making sure the customer has the best possible sales journey by giving great advice and all of the options available to them.
* Building relationships with customers to ensure we're converting a one-time customer into a customer for life.
* Working towards and aiming to exceed sales expectations.
* Putting the customer at the heart of everything you do.
Requirements:
* A commitment to providing great service.
* Customer Service experience, ideally within a Contact Centre environment.
* Experience of working towards targets.
* An interest in technology.
If your application looks like a great fit, you’ll be invited to an assessment event with our team in Loughborough on Thursday, 24th April 2025.
We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
* Discounts at our Currys stores and on our partner networks.
* Life Assurance and Sharesave scheme.
* Access to a variety of Wellbeing initiatives including cycle to work and eyecare.
* Access to the Aviva Digital GP app, where you can access a GP 24/7.
Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with on-going training and skills for life.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 18/04/2025 by TN United Kingdom
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