MAK Jobs is recruiting for Customer Account Administrators on behalf of our client.
Location: Nuneaton
Salary: £12.12 - £13.58 per hour
Shift: Monday to Friday 08:30 – 17:00
This is an exciting opportunity to provide essential day-to-day administrative support to customers and colleagues, ensuring that products are distributed accurately and on time according to customer requirements.
Key Responsibilities:
1. Serve as the primary point of contact for customers.
2. Generate daily reports for internal and external stakeholders.
3. Coordinate product shipping, including booking slots, establishing couriers, providing driver details, and tracking parcels in line with customer specifications.
4. Manage stock movements and transfers using the WMS system.
5. Collaborate with departments to plan and cost pre-retail requirements.
6. Collect data to produce invoices and resolve any Purchase Order issues as needed.
7. Complete tasks in accordance with customer requirements and agreed timelines.
8. Offer guidance and support to your team members.
9. Ensure timely completion of tasks.
10. Maintain attention to detail.
11. Perform additional responsibilities as directed by your Line Manager to meet business needs.
Essential Skills and Experience:
1. Excellent command of the English language, both written and verbal, with strong communication skills.
2. Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
3. Ability to prioritize tasks effectively within a daily work allocation and defined timelines.
4. Accuracy and reliability in all tasks.
5. Strong administration and organizational skills.
6. Ability to work independently as well as within a team.
Additional Key Skills:
1. At least one year of experience in a similar role and environment.
2. Familiarity with industry practices.
3. Understanding of organisation, planning, records management, and general administration principles.
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