Brand Specialist We are recruiting a passionate Brand Specialist to join our Luxury Jewellery Department. About the Role As a Brand Specialist, you will be responsible for providing a complete shopping experience that is unrivalled by our competitors. You will understand the importance of building long lasting relationships with clients, have experience of high sales transactions and be able to demonstrate exceptional product knowledge whilst being an ambassador for the Harrods brand. You will also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance. About Us Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. About You With a background in jewellery, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need: Previous experience in retail and jewellery is a must. A genuine interest and passion for Jewellery and Harrods. Self-motivated to learn and develop your product and industry knowledge. An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills. A strong ability to work within a team. Great organisational skills to keep the shop floor running smoothly. Flexibility to work weekends and Harrods opening hours. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook or follow us on Instagram togetherharrods Additional Information: Time Type: Permanent Department: Luxury Jewellery (Martina Joric)