* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our HAPI app; high street shops, holidays & cinema
* Access to employee assistance programme
* Cycle to work scheme
Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Events Hospitality Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Events Hospitality Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!
Company Description
Title: Events/Hospitality Supervisor
Location: London
Salary: £30k
Benefits:
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 week’s enhanced maternity leave
* Secondary career leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our HAPI app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Job Description
As an Events Supervisor, you would be working closely with the Hospitality Manager based on site, supporting the operations team, talented chefs, and target-driven salespeople to deliver flawless service and exceptional food and drinks.
Key Responsibilities:
* Play an integral role in the successful delivery of events across the site
* Support day-to-day hospitality sector
* Monitor daily standards achieved in your department and report to your line managers any areas of concern.
* Liaise with key people in all necessary areas (kitchen, events, reception, etc.) of the business to ensure the provision of food and service is consistent and in line with pre-agreed menu/standards.
* Meet clients on arrival to ensure that the event is as they require and ensure that any on-the-day changes are communicated to the relevant people.
* Deal effectively and courteously with customer complaints, and refer all complaints to the line manager, if necessary.
* Carry out regular checks of the events areas for maintenance, housekeeping, and other health and safety issues. Report to the line manager.
* Ensure in-house accounting policies are adhered to and monitor food and beverage control, including performing stock take.
Qualifications
* Experience in running large events, dinners.
* Good product knowledge (food/beverage)
* Leads by example by always acting professional.
* Excellent communication skills
* Takes the initiative
* Excellent time management
* Supportive / Team player
* Strong presentation skills
* Excellent customer care skills
Additional Information
For almost 20 years, we have created beautiful spaces, exciting menus, and friendly teams for every client, in every location (whether that’s an office, stadium, cathedral, or university), so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating, and inspiring. Our love for what we do radiates through our food and is amplified by our people.
CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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