Client Support Advisor £11.86 per hour Nottingham / Hybrid working Monday - Friday 9am-5pm Start date: January 2025 Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for a Client Support Advisor to join the team. This is a temporary role until 31st March 2025. What will the role involve? Handling calls and emails with Clients to assist them in improving their data quality Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks Recording all contact notes accurately into the CRM system Producing correspondence and confirmation via email Adhering to company processes and guidelines at all times Using Microsoft Excel Following GDPR at all times Other administrative / client support duties as requiredWho are we looking for? Excellent attention to detail Proven customer service/admin experience Ability to multi-task and adapt Strong communication skills both written and verbal Microsoft Excel proficiency Company Perks: Hybrid working - Mondays & Wednesdays in the office, rest from home (after approx 2 weeks training) Free lunch provided on Mondays & Wednesdays Modern and friendly office environmentTo apply, submit your CV today