Job summary We are delighted to share we have a vacancy for band 3 endoscopy support assistant to join the endoscopy team at Bishop Auckland Hospital. Within endoscopy no two days are the same, we are looking to recruit highly motivated, dynamic, forward thinking individual, to help provide a safe high quality service to patients trust wide. The endoscopy service provides a range of diagnostic and therapeutic procedures for both inpatients and outpatients carried out within our 4 procedure rooms. The role will consist of supporting clinical staff alongside housekeeping duties, stock check and ordering ,coordinating flow of patients to and from the department, this role is diverse and you will have both clinical and clerical duties within youir remit Main duties of the job The post holder will work flexibly with the Endoscopy team and will be based on one of the main hospital sites, although may be required to attend other sites across the Trust. Key working relationships with nursing staff, endoscopists and wider Endoscopy team you will be involved in clinical duties under supervison in a supportive manner and housekeeping stock control ordering and stock check along with some clerical duties which will consist of being familiar with epr, coordinating patients from and to the department to other deparments and wards ,collecting data for the departments audit. About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. Full Job Descriptions can be found in the adverts supporting documents Date posted 31 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time Reference number C9439-24-1114 Job locations Bishop Auckland General Hospital Cockton Hill Road Bishop Auckland County Durham DL14 6AD Job description Job responsibilities Contributes to the department by working under the supervision of the qualified nursing team in activities and tasks in providing high quality, compassionate care. To undertake delegated, repetitive, routine and familiar tasks. Plan and prioritise own delegated work tasks and activities. Have an awareness of normal parameters concerning patient wellbeing and report that which is out of normal parameters to the registered professional. To participate in service improvement and development initiatives. Effective verbal and written communication skills. Ability to establish and maintain working relationships within a multi-disciplinary team. Good organizational, time management and problem solving skills Ability to work effectively within a team. Ability to work effectively under minimal supervision, as part of the multi-disciplinary team. Able to demonstrate empathy, sensitivity and compassion towards patients, putting patients at the centre of our thinking. Able to identify, report and seek advice in a situation of risk. To assist in treatment / activities for the patient which may involve accompanying / escorting patients outside the ward environment. Ability to access computerised records to retrieve personal information, locate and trace medical notes, order bloods etc. Contribute to a safe and clean working environment and ensure the clinical area is prepared and maintained as appropriate and in line with the Trust Infection Prevention and Health and Safety Policies. To assist with the monitoring of equipment and stock as required. Act in a manner which illustrates respect for privacy, dignity, equality & diversity and confidentiality, and demonstrate excellent customer care. Maintain personal and professional development to meet the changing demands of the role, and participate in training activities. Ensure all mandatory training is undertaken in line with Trust policy. To undertake any other duties that would be a reasonable expectation of the role. Job description Job responsibilities Contributes to the department by working under the supervision of the qualified nursing team in activities and tasks in providing high quality, compassionate care. To undertake delegated, repetitive, routine and familiar tasks. Plan and prioritise own delegated work tasks and activities. Have an awareness of normal parameters concerning patient wellbeing and report that which is out of normal parameters to the registered professional. To participate in service improvement and development initiatives. Effective verbal and written communication skills. Ability to establish and maintain working relationships within a multi-disciplinary team. Good organizational, time management and problem solving skills Ability to work effectively within a team. Ability to work effectively under minimal supervision, as part of the multi-disciplinary team. Able to demonstrate empathy, sensitivity and compassion towards patients, putting patients at the centre of our thinking. Able to identify, report and seek advice in a situation of risk. To assist in treatment / activities for the patient which may involve accompanying / escorting patients outside the ward environment. Ability to access computerised records to retrieve personal information, locate and trace medical notes, order bloods etc. Contribute to a safe and clean working environment and ensure the clinical area is prepared and maintained as appropriate and in line with the Trust Infection Prevention and Health and Safety Policies. To assist with the monitoring of equipment and stock as required. Act in a manner which illustrates respect for privacy, dignity, equality & diversity and confidentiality, and demonstrate excellent customer care. Maintain personal and professional development to meet the changing demands of the role, and participate in training activities. Ensure all mandatory training is undertaken in line with Trust policy. To undertake any other duties that would be a reasonable expectation of the role. Person Specification Personal Attributes Essential Good interpersonal skills Able to engage and build effective relationships at all levels Understanding of the role of HCSW Able to work as part of a team Knowledge and understanding of the need for confidentiality Experience Essential Computer skills Ability to learn new skills Desirable Previous experience in caring for others Qualifications Essential Relevant NVQ Level 3 or equivalent relevant experience Care Certificate or willingness to complete within first 6 months of commencement in post GCSE equivalent in English and Mathematics Desirable Short courses relevant to undertake patient and clinical care duties Special Requirements Essential Self-motivated and able to motivate others Excellent communication & interpersonal skills Reflective practitioner Ability to work in a busy and varied work environment and respond to change Desirable Be able to offer pastoral care to mentors and students when providing feedback on performance Special Skills and Knowledge Essential Good verbal and written command of English. Ability to act upon own initiative. Good communication skills. Able to work under some pressure. Ability to show leadership Ability to plan own work. Ability to work calmly under pressure Willing to take and record patient observations Desirable Knowledge of care and related procedures, clinical observations, relevant legislation Person Specification Personal Attributes Essential Good interpersonal skills Able to engage and build effective relationships at all levels Understanding of the role of HCSW Able to work as part of a team Knowledge and understanding of the need for confidentiality Experience Essential Computer skills Ability to learn new skills Desirable Previous experience in caring for others Qualifications Essential Relevant NVQ Level 3 or equivalent relevant experience Care Certificate or willingness to complete within first 6 months of commencement in post GCSE equivalent in English and Mathematics Desirable Short courses relevant to undertake patient and clinical care duties Special Requirements Essential Self-motivated and able to motivate others Excellent communication & interpersonal skills Reflective practitioner Ability to work in a busy and varied work environment and respond to change Desirable Be able to offer pastoral care to mentors and students when providing feedback on performance Special Skills and Knowledge Essential Good verbal and written command of English. Ability to act upon own initiative. Good communication skills. Able to work under some pressure. Ability to show leadership Ability to plan own work. Ability to work calmly under pressure Willing to take and record patient observations Desirable Knowledge of care and related procedures, clinical observations, relevant legislation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name County Durham & Darlington NHS Foundation Trust Address Bishop Auckland General Hospital Cockton Hill Road Bishop Auckland County Durham DL14 6AD Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)