Contract Support Officer - Twickenham, Feltham and Slough
Feltham, UK ● Slough, UK ● Twickenham, UK Req #176
20 January 2025
Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for extra hours and would like the opportunity to apply your skills and experience at various sites and locations?
...Apply now!
As a Contract Support Officer you will be responsible for access control to the building, meeting and greeting visitors, contractors, and staff. You will be vigilant and the first point of call for any suspicious activity. Your duties will include carrying out ID checks, responding to emergencies, and providing information to all staff and visitors. The successful candidate will need to demonstrate strong customer service skills and excellent personal presentation, as these sites can be very busy dealing with members of the public, outside working, patrolling, and Front of House duties as required.
Role: Contract Support Officer
Pay Rate: £12.25 per hour
Shift Pattern: Days, Nights, and Weekends
Location: Twickenham, Feltham and Slough area
Role Requirements: Valid SIA licence
Benefits include:
* Financial support for SIA Licensing and renewal
* Cycle to work salary sacrifice scheme
* Company Pension scheme
* Life Assurance benefits
* Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
* Discounted gym membership
* Discounts at major retailers and travel suppliers
* Restaurant and Supermarket vouchers
* Cinema tickets
* Access to 24/7 free Employee Assistance programme
Main Duties:
* Act as a point of contact and information centre to staff, visitors, and tenants
* Always conduct yourself in a professional manner
* Ensure all instructions, both written and verbal, are adhered to
* Guard access points, permitting or refusing entry, and restraining trespassers
* Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
* Investigate and take appropriate lawful action as authorised by corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
* Complete daily reports, including relevant information, observations, surveillance footage, and signatures
* Excellent communication skills to all levels – verbally, written, phone, and by security radios
* Effective operation of all pass systems relevant to an assignment
* Lawful searches of vehicles and persons in accordance with issued instructions
* Practical working knowledge of all current and applicable firefighting equipment
* Sound working knowledge of health and safety instructions pertaining to assigned duties
* The ability to operate basic switchboard equipment effectively
Must Haves:
* Valid SIA licence
* Proven work experience as a Security Officer (minimum 1 year)
* Excellent customer service and communication skills
* High level of self-presentation
* IT literate - Ability to operate detecting systems and emergency equipment
* Quick thinking and problem-solving skills
* A positive attitude to dealing with people and taking on challenges
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more. With over 1500+ of our amazing people operating nationally.
Why Work For Us?
Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension, and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning, and development programmes for a career path.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
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