Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, 'I've seen somewhere I can fit in and be myself.' We're on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we've got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there's lots on offer in the way of benefits, such as lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks:
* Cultural diversity staff network
* Disabled staff network
* LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These include:
* Armed Forces and Veterans Staff Association
* Mind, Health and Wellbeing Community
* Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We're always seeking to improve as an organisation. Do you want to be part of that?
Job overview
An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to work in Gateshead West Community Treatment Team.
The post will involve working as part of a team that provides high quality community mental health care and treatment. This post is specifically to be involved in the physical health pathway and support with clinic sessions as well as working alongside the wider MDT to deliver support to individuals in the community.
If you are successful your role will be to assist in the delivery of care and treatment to service users who have a variety of needs, diverse presentations and a range of mental health conditions under the direction and guidance of a registered practitioner.
An aspect of the role is to work alongside nursing colleagues, in the teams physical treatment clinics.
The team consists of a well-established mix of professionals that work collaboratively to deliver individualised care.
The role involves supporting the clinical members of the team to deliver evidence based treatment and to engage in collaborative working across the multi-agency team.
You will be provided with additional training and regular clinical supervision.
Main duties of the job
1. To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, under the direction of a registered practitioner.
2. To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
3. To support in the running of treatment clinics including phlebotomy and physical health checks.
4. To maintain electronic health records of any treatment interventions completed.
5. To work as a member of the team in providing excellent and effective person centred care.
6. To provide compassionate care that is based on empathy, kindness, respect and dignity.
7. To actively engage with supervision and appraisal process as identified in Trust policy.
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date: 27th January 2025
Closing date: 10th February 2025
Please note, this advert may close before the closing date stated above should a suitable number of applications be submitted.
We welcome your application.
Person specification
Education and qualification
Essential criteria
* Senior Healthcare Support Worker or equivalent or working towards
* Willing to work towards being trained in phlebotomy
Desirable criteria
* Experience of working within a relevant clinical service
* GCSE A-C in maths and English or equivalent.
Knowledge and Experience
Essential criteria
* Experience of working/ volunteering in a mental health setting
* Experience of working with service users who have complex needs
Desirable criteria
* Knowledge or Experience of substance/alcohol misuse
* Previous experience working in a community setting
* Experience of involving service users/ carers in evaluation/planning and monitoring of services
Skills
Essential criteria
* Good verbal and written communication skills.
* Competent in the use of Information technology
* Experience working within an MDT
* Demonstrate good organisational skills
Desirable criteria
* Phlebotomy training
* ECG training
Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
* Job Description (PDF, 447.7KB)
* Tips on how to complete your application (PDF, 171.4KB)
* Reference Guidelines for Applicants - Please Read (PDF, 20.0KB)
* Interview Guarantee Scheme (PDF, 127.3KB)
* Employee Benefits (PDF, 922.8KB)
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