Job Description Personnel Manage and direct the personnel resource of the apprentice programme across all OES brands to ensure day-to-day operational efficiency, adherence to targets and customer satisfaction Support and direct the recruitment team in the promotion and filling of apprenticeship vacancies Carry out performance reviews of associates to drive and maintain individual and team performance levels Identify and assess the future and current training needs and CPD of all programme staff through skills matrices, job analysis and performance appraisals against KPI’s Work collaboratively with the Quality and Curriculum Management teams to ensure the qualifications and skills development of trainers necessary to maintain quality of delivery and maximise government funding Ensure team compliance with Bosch policies, central directives, and mandatory corporate training requirements Facilitate cross team support to efficiently meet staffing demands and deputise during team absence Customer and Programme Manage all apprenticeship training programme performance, utilising Power BI, Smart Assessor and all other relevant LMS reporting mechanisms to fulfil client requirements and contract KPI’s Ensure apprentice programme structure and delivery methods meet Ofsted Education Inspection Framework requirements and all other aspects necessary to preserve and maximise government funding Work collaboratively with brands, dealer networks and internal/external stakeholders to manage and maintain vehicle training fleets, ensuring correct and suitable vehicles for training delivery and End Point Assessment requirements Manage the effective development and implementation of the apprenticeship training curricula, in line with client requirements and current apprenticeship standards Evaluate training programme effectiveness through analysis of feedback survey data and regular meetings with internal and external stakeholders Actively work with the Training Leadership Team to ensure appropriate synergies are in place in order to offer cost savings Manage brand-specific survey and post course feedback mechanisms to identify any areas for development and equipment shortfall Evaluation and management of the annual training and assessment calendar, in collaboration with internal and external stakeholders, to meet current and future capacity requirements Financial Support the recruitment team in all required actions to maximise apprentice recruitment and retention Support the administration teams in the forecasting of the required apprenticeship numbers for each programme Effective management of apprenticeship programme attendance, progression, retention and timely achievement, in line with internal and external benchmarks Control and delegate all elements necessary for the support and delivery of technical and apprenticeship programmes in an efficient and cost-effective manner Ensure with the help of all stakeholders, that all programmes are run within budget through maximisation of funding Collaboration Work closely with the Funding and Apprentice Programme Manager to ensure a holistic and collaborative approach to the Apprentice Programmes offered Work closely with the Quality Manager to ensure all self-assessment, quality improvement and assurance activities are managed and supported appropriately across all programmes, in accordance with Bosch and Ofsted requirements Work collaboratively with the Curriculum Development Manager to design, develop and implement highly effective and inclusive training delivery methodologies and resources Liaise with client Training Managers, Bosch UK Key Account Managers and Sales teams to maximise business opportunities and resolve customer issues when required Maintain close working relationships amongst all members of the Training Leadership Team Support the Customer and Business Development Manager in the establishment and delivery of new apprenticeship training programmes as required Work collaboratively with Centre Management to maintain safe, efficient operation and management of training resources relating to the customer brands under area of responsibility Responsibility for planning, implementation and achievement of all apprenticeship review and assessment activity (including End Point Assessment)