Laboratory Information System Manager
IQVIA Laboratories
Livingston, Scotland
We’re currently looking for a Laboratory Information System (LIS) Manager to manage a small team in Livingston.
The team works primarily in the Ultra LIS (Laboratory Information System), which is our main laboratory system with sample accessioning from multiple ordering systems, with all configurations in conjunction with the Ultra external vendor, except test code database and user security which are handled by other teams.
This involves instrument interfaces, client system HL7 interfaces, and most of the troubleshooting. Many instrument interfaces also include a middleware product called Instrument Manager, requiring set-up and rule configuration in addition to Ultra.
The team works closely with many laboratory departments, with the largest being Chemistry & Hematology, and also with both LIS team members and other laboratory staff in regions in our Asia and America sites.
What to expect:
* Manage a team of professional-level employees.
* Manage and coordinate the support & configuration of the majority of aspects of the Ultra LIS for the UK region.
* Develop and communicate plans and priorities to meet team performance and results requirements.
* Establish team processes, goals, and procedures and track performance.
* Inform and influence decision-making at the management level.
* Provide coaching and guidance on job performance and career development to direct reports.
* Collaborate with business leaders, end users, other IT departments, and software vendors to develop and provide appropriate support strategies for regional and global business LIS applications.
* Provide technical support, consulting, and system-related analysis to project teams, customers, business leaders, and other teams for regional and global LIS business applications.
* Interact with software vendors, Infrastructure services, and/or Applications Development to restore service and/or correct core problems.
* Communicate IT issues to business units at various levels of seniority.
* Manage and coordinate the implementation of internal, external, and off-the-shelf LIS business applications with all IT and business groups.
* Coordinate with internal and external service providers in incident, problem, and change management, capacity planning, and troubleshooting, representing the interests of supported business groups.
Qualifications:
* Bachelor's Degree in Information Management or business-related fields preferred.
* Prior LIS IT experience required and experience with the Ultra LIS preferred.
* Prior laboratory experience preferred.
The Team
IQVIA Laboratories is a global leader in drug discovery and development laboratory services, offering a comprehensive suite of central laboratory and specialty biomarker services. Our expertise spans genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine assays, vaccine assays, ADME, and bioanalytical services. IQVIA Laboratories also specializes in antibody and biomarker discovery, as well as decentralized clinical trial laboratory solutions. Committed to scientific rigor and operational excellence, we support every phase of the drug development and discovery process across diverse regions and regulatory frameworks, ensuring the highest standards of data integrity and accelerating the delivery of transformative therapies to patients.
Why Join?
Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools, and, in our opinion, some of the finest minds in the healthcare industry.
You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.
Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.
It's an exciting time to join and reimagine what's possible in healthcare.
IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.
Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology, and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers
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